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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2019-09-19

Gazebo cover

"Easy order interface. Product looks to be well made. We'll see next season.
"

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Verified
5/5

2019-09-19

Best Gazebo and Customer Service

"This is my 5th Gazebo and by far the best ever. Garden Winds Customer Service is also the best that I have ever experienced. It is such a pleasure to find a company that is organized and efficient where I don't feel like I'm getting ripped off. Highly recommend Garden Winds.

"

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Verified
5/5

2019-09-19

Replacement canopy

"Helpful and easy. The item is perfect."


Verified
3/5

2019-09-18

ordering

"So far so good. paid my money got my refund and now waiting on my product for delivery. "


Verified
5/5

2019-09-17

Gazebo canopy replacement

"Looks and fits better than original. The canopy model was easy to find just by looking at the pics of frame. Quick on shipping. Will use this site again"

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Verified
3/5

2019-09-17

Close, but no cigar

"I was happy to find a replacement canopy for our umbrella, I was a bit disappointed with the product. First, there were no directions included on how to install the canopy (I'm not the original owner of the umbrella and there was no canopy included when I received it), therefore it took some time to figure out how to install it. Secondly, the canopy wasn't very well manufactured, as evidenced by three of the elastic straps ripping during the install process. "


Verified
1/5

2019-09-17

Didn't fit properly

"Garden Winds did a great job with the shipping and handling, but the canopy didn't fit properly. It was to short and I could only hook two ends, not all four ends (to small). It was the extra strength canopy (which cost more).

I bought the regular canopy twice before and it fit perfectly. I'm definitely not happy!

Thank you
Rick
"


Verified
5/5

2019-09-17

Delivered as promised. Quick and perfect fit. Excellent customer service and communication!!!!

"I looked on the website for my awning and immediately they texted me with the perfect awning to match my arbor based on my photo only. "

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Verified
5/5

2019-09-16

Thank you Garden Winds!

"I bought a new house with a nice gazebo, but I had no cover. All I had to do was text a picture of the gazebo to Garden Winds and, within 15 minutes, they told me exactly which model gazebo I had and which covers would fit. The cover took minutes to install and it really fit perfectly. "

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Verified
5/5

2019-09-16

Great product!

"My garden arch is beautiful! It will look even better when the grapes climb to the top.
Easy to assemble and, heavy duty.
"

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Verified
5/5

2019-09-15

Great service!!!!

"I had been hunting for a replacement bbq gazebo cover for months! Store I bought from couldn’t help, manufacturer couldn’t help but Garden Winds was amazing!! Sent them info they needed to help find cover and they found one that fits perfect!!!!! Delivery was quick, great price! Thank you so much! "

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Verified
5/5

2019-09-15

Very nice..canopy

"It fit perfectly love it."

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Verified
2/5

2019-09-15

Disappointed

"Never received my order. Said it was in stock but after waiting a few days I was notified that the product was out of stock until December "


Verified
4/5

2019-09-15

Umbrella canopy

"I thought I was ordering the correct canopy but ended up with the wrong one. Return policy was very easy. Needed a more complete product description. "

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Verified
4/5

2019-09-13

Seller Performance.

"I ordered, the product arrived, and it was installed.
"