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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-06-17

perfect

"Got what I wanted, looks as good as the day I got it"

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Verified
5/5

2019-06-17

Great service

"I have used Garden Winds before and have been very pleased with the service and the products."

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Verified
4/5

2019-06-17

replacement canopy

"we purchased a replacement canopy before from you and it fit perfect,, this time we purchased a replacement 10 x 13 canopy and it did not want to fit,, we are hoping that if the sun warms it up it will be able to stretch so it will fit."

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Verified
5/5

2019-06-17

replacement swing top

"straightforward handled it all just received the package looks good!"


Verified
2/5

2019-06-17

Right width wrong height

"Sadly the universal gazebo cover does not match up with ours. It's too tall so lots of slack and the open top tier is too small. I will be going to a local canvas shop and have one made from the original. "


Verified
5/5

2019-06-17

Great Service

"Product was as described on-line. Delivery was on time. Help with installation instructions was great!
This was my first experience with Garden Winds and I will use them again in the future.
"


Verified
4/5

2019-06-17

Nice fit

"The replacement canopy fit our gazebo well. Advice as to how to stretch it to install would be helpful (I partially installed it and let it warm in the sun so it could be stretched)."

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Verified
5/5

2019-06-17

A very positive experience

"Would highly recommend this company "

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Verified
5/5

2019-06-17

Pleased

"Easy set up
Nice appearance
"


Verified
4/5

2019-06-17

title title

"Bought a replacement canopy. It's not here yet. Done this before and it worked. "


Verified
5/5

2019-06-17

Canopy replacement

"I loved all the choices of color and prints. I also bought the matching pillow covers. I chose palms to get the fun whimsical look. "

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Verified
4/5

2019-06-17

Customer Service is very good

"This company is wonderful - I've ordered canopies form them twice before and never had a problem. I also needed to make an inquiry and the customer service staff was extremely helpful. Would never hesitate to recommend Garden Winds."

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Verified
5/5

2019-06-17

Replacement gazebo top

"Great selection. Website easy service great "

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Verified
1/5

2019-06-17

no response

"Ordered a canopy replacement and it was noted that it was low in stock when ordered but I would be notified if it wasn't available. After checking for over a week on the status, I finally called only to find out it was out of stock and wouldn't be available until early July.

Horrible customer service!
"

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Verified
2/5

2019-06-17

Quality Declining

"I have been purchasing tops for my gazebo from Garden Winds for several years. With each year the quality has been declining. They will pool water in some of the sections, this causes the top to stretch. This year there are little holes in several spots. In addition this year I purchased some wood tiles. Several were broken and many more broke when assembled. "

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