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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-06-17

Great customer service.

"Once we were able to find the right company Garden Winds that sold the off-set canopy ( Big Lots), ordering the right replacement canopy was ez as 1 2 3. Fast shipping, next day and everything arrived as expected.

If we need a replacement or a new canopy- we are going to ship direct with Garden Winds.

Thank you
"


Verified
5/5

2019-06-16

Great Fit.

"Fast delivery as promised as well as a perfect fit on my swing canopy."

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Verified
2/5

2019-06-16

No Canopy Received

"I still have not received the canopy or any information if it was or is being sent. Order placed on 6/1/2019. Will make a call to the company in the morning. Should not send out for opinions on product unless you are sure the customer has received it."


Verified
3/5

2019-06-16

Not comfortable

"Cushions too thin for price
"


Verified
1/5

2019-06-16

Heath Nagelmueller

"I ordered a canopy from y’all received this survey and had it on my phone for two weeks. Was told I would receive an email about my canopy I know it was on back order I ordered it in May it’s the middle of June and I never got an email about my canopy on where it’s at or when it will be here. I would appreciate a phone call tomorrow regarding my canopy or where it might be thanks have a great day my number is ***-***-****"


Verified
4/5

2019-06-16

Arrived quickly and fit just right

"The awning arrived quickly and fit just right, I plan to buy more replacement parts later this summer."


Verified
5/5

2019-06-16

Great

"Great experience! Fast shipping! "


Verified
5/5

2019-06-16

Excellent fit.

"Met expectations. Delivery as promised. "


Verified
5/5

2019-06-16

Quick and easy

"Needed a replacement canopy for our gazebo. Ordered online and got it in less than a week . Installation was easy."


Verified
5/5

2019-06-16

Perfect

"I'm very happy with my purchase, it fit perfectly, and arrived exactly on time. Thank you. "

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Verified
1/5

2019-06-16

Not worth the price

"The gazebo cover did not fit properly. Additionally one of the pockets has ripped already. I will replace the gazebo before I order a replacement canopy."


Verified
1/5

2019-06-16

This company promised a compatible gazebo cover and now trying to get a full refund for item and $38 postage-because it didn’t fit.

"Sucked. Awful experience never buy again and promised sized gazebo tops"

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Verified
5/5

2019-06-16

replacement canopy

"have ordered from here before. always get the right product ordered for my canopy. lots of choices to pic from. quick and easy web site, and quick to deliver. important to know what canopy fits your tent. will always use this company for future orders."

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Verified
5/5

2019-06-16

Really nice, better than expected.

"They answered all my questions through email and explained how to re-install when my shipment arrived. The customer service was excellent "

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Verified
5/5

2019-06-16

Umbrella

"Delivery time was excellent and it was the correct fit. "