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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-06-05

Cushions!!

"Quality and color are great,.definitely buy again!"


Verified
5/5

2019-06-04

The right product in a timely manner

" I needed to replace the canopy for my gazebo, which had been purchased at either Lowe’s or Home Depot. I couldn’t remember which place, and my metal frame didn’t have any markings to identify. The staff at GardenWinds was very helpful in receiving a photo of my frame and identifying the right canopy. The canopy arrived quickly and in good condition, and it fit the frame perfectly. I am very pleased. "

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Verified
5/5

2019-06-04

Great

"Have ordered before . Always on time
Would like to have different colors to choose from
"

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Verified
5/5

2019-06-04

Swing canopy

"Ordered and was shipped and received in timely manor.
Thanks!
"


Verified
5/5

2019-06-04

Yippee you saved me money!

"What a great find! Being able to refurbish instead of replace our gazebo was a huge weight off our shoulders"

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Verified
5/5

2019-06-04

Best product supplied

"Easy to order, price was reasonable."


Verified
5/5

2019-06-04

Quick shipping and delivery

"We’ve only had our gazebo top for a week but it seems to be good quality and fit exactly to our model. I am glad to find this company. It was expensive for the US to Canada conversion so my only criticism is that I wish it was a Canadian company. "

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Verified
5/5

2019-06-04

Excelent

"Price was right and delivered on time"


Verified
2/5

2019-06-04

Nice Fit! But all Wet.

"They were good about ordering the correct size for my gazebo replacement canopy and it fit perfectly. Then after the first rain we had, we found that it leaked or wept. To be clear, water came through the fabric, not the ventilation grommets. The canopy we had before this replacement canopy never leaked.
I sent an email to Garden Winds and they said that the canopy is not considered weather proof, rather weather resistant. I will keep this canopy for now, while i look for another one to replace it. :-(
"

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Verified
5/5

2019-06-04

Repeat customer for over a decade

"My canopy handles the weather great and is so easy to replace at a reasonable cost."


Verified
5/5

2019-06-04

Excellent service

"Unbelievable !!!! We were able to go online and purchase the Canopy and the Netting thru GARDEN WINDS and delivery took only two days- We were so happy and it was exactly what we needed- This is what we call Customer service at its best- "

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Verified
5/5

2019-06-04

"Wonderful canopies. We order a different one every couple of years."

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Verified
5/5

2019-06-04

Cabana cover

"Arrived in a timely manner and it fit perfect. "


Verified
5/5

2019-06-04

Excellent service and product

"Great product and delivery service. thank you"

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Verified
1/5

2019-06-04

Unbelievable!

"Ordered summer screen house canopy on May 20
Expected delivery in 7-10 days
Get customer satisfaction survey...but still haven't received item?
Called customer service to check on delivery status only to be told to expect delivery on or about August 30
A lot of good that will do!
Its a canopy for a summer screen house!
Asked for a supervisor and told one was not available...go on to web site to complain.
Would like a response to this horrible customer service experience
"