"The replacement canopy color doesn't match or is similar to the original canopy. Its pinkish and not beige in color. Then they want you to pay to return an item that's not similar to your original canopy. "
"The 10 x10 cover does not fit. I have to return it, but I. will give it another try as I am taking photos of the frame and hopefully the next cover will fit. Super impressed by the speed of delivery."
"I love our replacement canopy and the tips on how to preserve it from sun and weather damage."
"I was glad I ordered this again I can never go wrong with this company its fit just right "
"I have ordered a replacement canopy for $275.00 Cdn, for the same gazebo on two previous occasions. The third time I received the wrong item. My order states the correct name was used to place the order as I did in 2013 and 2016, but I received the wrong canopy. During subsequent communications they advise that they have recently added an additional model number requirement under that same product name so that in addition to the name and purchase point of the gazebo, there is a model number now required. I could not have known that these changes have occurred and they are unwilling to provide me with an exchange item without charging me another 50% of the original price. They do not recognize that there is any halfway point and are rude and uncooperative. Hopefully my sad experience will help someone else to avoid the same costly error."
"Good product and delivery time. "
"Shipped next day arrived about 3 days packed very well perfect fit for my outdoor swing I’ve had from Home Depot for 6 yrs or more "
"Great fast delivery......."
"Great service, Great experience"
"The agent on the phone was useless and took down my info but told me the item was not in stock. When I checked online it was and was available and delivered within 48 hrs."
"It was easy to reorder and received gazabo cover on a timely basis."
"Prompt shipment. Riplock is longer lasting. "
"best experience ever. Good info and fast shipping. Above and beyond.
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"Would like the product before half the summer is gone!"
"Repaced the canapy on my Hampton bay swing twice. Very comfortable swing."