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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2019-05-31

Happy customer

"I sent a photo of my gazebo and received return text telling me which gazebo cover would be best to fit my gazebo. It was easy to order the gazebo cover and it arrived by UPS within the timeframe I was told. I ordered the second heaviest material because they were out of the third thickest material. When I put it up, I felt the material was a bit thinner than I would have hoped, but it fit!"

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Verified
5/5

2019-05-31

Wonderful website and incredible customer services.

"Always a pleasure to shop at Garden Winds. Well organized website. Finding what I needed was incredibly easy! This is the fourth time I used GardenWinds!"

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Verified
5/5

2019-05-31

Amazing customer service

"Got my canopy very fast And fit well, mine was a bit tear in a corner but it was under warranty and they send me a new one in 2 days!"

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Verified
5/5

2019-05-31

Willie L.

"My order was on time as it was stated to me and it was the item I ordered,without any problems. Thanks I will use again. "

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Verified
5/5

2019-05-31

Just what I needed

"You provided a perfect replacement "

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Verified
5/5

2019-05-31

Patio furniture

"Quality custom fit.
Great customer service.
"


Verified
5/5

2019-05-31

Excellent customer service!

"Accurate & prompt service! Texted in a photo, exchanged a few texts and "viola"!! Ordered & received my new canopy cover with less stress than imagined! It fit perfectly!"

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Verified
4/5

2019-05-31

canopy

"canopy was a little to small, very tight to pull over the supports, Ripped the canopy pulling it over the last two supports... had to cut the supports back an inch to make it fit, but now I have a rip in the new canopy."


Verified
5/5

2019-05-31

FINALLY! An easy way to find a canopy replacement!

"I was thrilled to find the Garden Winds website and see that they offered so many canopy replacements. The process was so easy as I texted a picture of my frame to ensure the right canopy was ordered. It arrived quickly and fit perfectly! Such a great solution!"


Verified
5/5

2019-05-31

Great service.

"All was good from ordering to delivery , to product."


Verified
5/5

2019-05-31

Perfect Fit!

"I needed to replace the canopy for my octagon shaped gazebo and was having a terrible time trying to find any business that could help. I had dealt with Garden Winds in the past when I replaced a canopy for my porch swing so I went on line to their website. They were able to send the exact replacement canopy just from the measurements and photo of my gazebo I sent them by email .
It was a perfect fit! Thank you, Garden Winds!
Dianne S.
"


Verified
5/5

2019-05-31

Top tier service

"I couldn't believe how helpful they were in picking the proper replacement canopy."

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Verified
2/5

2019-05-31

Returns are a rip off

"They don't replace items, you must repurchase and loose shipping for the returned item. "

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Verified
5/5

2019-05-31

Gazebo

"The cover we ordered was of good quality and was easily installed. "

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Verified
5/5

2019-05-31

Perfect fit

"The fit as always was perfect. Data base is handy as they looked up my name and address and they knew exactly which product I needed"

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