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Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-05-24

Great Product!

"Replacement canopy fit perfect and looks great!! Received order in just a few days. I didn't even know what model of gazebo we had because it came with the new house we purchased. So I just took a picture and sent it to the number on the web site and they sent me a link for the correct one. It was all so simple and I am so pleased with how good it looks and how easy it was for my husband and son to install it."

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Verified
5/5

2023-05-24

I’d order again in a heartbeat!

"I ordered a generic 10’x10’ replacement top and it was wonderful.
I also ordered the 10’x12’ Manhattan replacement top and it was perfect!!
"

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Verified
5/5

2023-05-24

Excellent product. Excellent customer service

"I have three 11 year old canopy swings that needed a canopy replacement. I texted customer service with measurements and photos and received a recommendation which I followed. About four days later, I received my canopies. Perfect fit. Love the company and the quickness in which they responded to my queries. Highly recommend."

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Verified
5/5

2023-05-23

"Fit within specs. Arrived on time"

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Verified
5/5

2023-05-23

Great Customer Service

"They identified the right canopy to fit my 2006 Gazebo Swing. Prompt communications. "

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Verified
5/5

2023-05-23

Perfect fit for our pergola

"Ordered our pergola hoping it with fit our pergola we bought at Sears. It arrived as indicated on our order.We had a new deck and wanted it to look good with a new canopy.Put it on and it fits perfectly. We are please with it."

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Verified
2/5

2020-04-08

Dissatisfied

"Ordered a REPLACEMENT canopy and because it wasn’t the one especially for my frame they will not stand by their product. Never had the grommets fall out before with the other replacement canopy. Will find another dealer!"

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Verified
4/5

2023-05-23

Happy Replacement

"I needed a replacement canopy for my existing gazebo that was left by the previous owner of my house. Luckily the owner left information with the exact model number I needed and looking this up on the website was super easy. The new canopy fit perfect and looks great! Overall I was happy with my experience. The only reason I gave 4 stars out of 5 was because of how long it took to arrive. I was able to track it which was great, but the arrival date kept changing so it was hard to know when to really expect it. "

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Verified
2/5

2023-05-23

Perfect size but parts missing

"We ordered a replacement canopy and bug screen for our gazebo, and everything came true to size. The only issue was that there were no shower hooks included to hang the netting. Should this of been part of our order? I’m not sure how else I can hang the screen."


Verified
5/5

2023-05-22

Great

"Professional and efficient "

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Verified
4/5

2023-05-22

Product quality

"It seems the material that you using for the canopies are not as strong as they have been in the past, and that is a bit of a concern"

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Verified
5/5

2023-05-22

Really liked the service for Canopy

"The response was fast and service was great"


Verified
5/5

2023-05-22

Excellent

"Easy ordering and on-time delivery."

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Verified
2/5

2023-05-22

Not the quality I was expected.

"Not the quality we were expected. Not the same quality as the original Bellagio we purchased 10 years ago. It doesn’t even come with the curtains, only the net. I also ordered some velcros to hold the net onto the metal structure but I received little pieces of white velcro I have no idea what to do with. "

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Verified
5/5

2023-05-22

Great service and excellent product

"Home Depot was out of stock of the gazebo cover I needed and Garden Winds was able to find the same one that fits my gazebo. I was thrilled! The customer service was impeccable and the item arrived promptly and is of excellent quality! I will be using Garden Winds in the future and highly recommend them! "

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