ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-05-28

Was as advertised, fit perfectly.

"Happy to find replacements to the umbrella we bought years ago at Lowes, they fit and look great, gives it a new look. Delivery was fast."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-28

So easy!

"Perfect fit and easy to install! Definitely recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-28

Gazabo cover replacement

"Second cover ordered from Garden Winds and have been very happy with color and fit. Will order a third if frame last that long on my gazabo."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-05-28

Excellent customer service!

"Garden winds found a canopy match to our discontinued pergola. It was delivered to Canada within a week! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-27

Gazebo Cover

"I received the gazebo cover that I order from Garden Winds quickly and it was exactly how it was described on their website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-05-27

Color

"I ordered a beige canopy and it was orange"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-27

Nice and plush

"This is the second one we've ordered in about 10 years and it's very plump and comfortable as was the first one we ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-05-27

Great company

"My dear broke and I emailed them and they told me about a replacement style seat to support the cushions on my swing. They responded fast and the parts arrived quickly. Great company and great customer service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-27

Fits perfectly

"The canopy arrived in a timely manner and fits perfectly."


Verified
5/5

2023-05-27

Livraison rapide , Merci.

"Livraison rapide , Merci."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-05-27

Lowes large cantilever umbrella

"Very good experience. Garden winds was the only site offering replacement canopies to old umbrellas that are hard to find. This site did a good job of describing the old umbrella and original canopy important things like if the original umbrella base was a hard shell, this canopy will not fit. Original base must be fabric covered and original canopy was red color, then this canopy will fit. Those were critical details for getting this right. Shipping was pretty quick. I will not lie, canopy was a little difficult to get on but overall it did fit so I’m back in business"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-27

Replacement top

"Quick reply/ gazebo top fits great!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-05-26

Gazebo replacement canopy

"The website made it very easy to order the correct one. From pictures, vendor information on where it was originally purchased to size and style. Especially liked when checking out it popped up with an option to purchase another for half the price. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-26

Replacement Canopy

"The experience was great. Excellent transaction, smooth, quick and item in great condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-26

Very nice quality replacement canopy!

"Just installed my new canopy replacement yesterday and it fit perfectly and appears to be of high quality. I am very pleased with my purchase and hope that it holds up for awhile! Time will tell!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process