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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
2/5

2019-05-06

Disappointed

"Ordered cushion for 3 seat swing on April 22nd. Pending charge on my credit card, confirmation received. Then on May 2nd received email that item would not be in their warehouse until July 15th., I probably wouldn't receive until last week in July...this company sells summer items...no thanks. Very annoying. "


Verified
5/5

2019-05-06

Canopy 8 x 8 Gazebo

"Great product, fast efficient service and well priced. Highly Recommended!!"

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Verified
3/5

2019-05-06

Umbrella replacement canvas

"Ordering and shipment were fast and painless and I was fine with the price. However, installation of the new canvas for an approx 11 foot wide garden umbrella was a nightmare due to poor product design. To install it, we had to rip open the seams a bit around the center hole to get it to slip into place, but then it couldn't be tightened up to stay secure with the single velcro slit that was provided. I decided to install 8 metal islets around the central hole so it could be cinched tight with a nylon cord. Solution works great, but spending time and money redesigning something that should have easily and cheaply been designed better in the first place was an annoyance. I don't know who is to blame for this. I would like to get word back to the designer/manufacturer of the actual replacement piece. I suppose I will use Garden Winds again, as I don't expect I'd find a better-made product elsewhere. "


Verified
3/5

2019-05-06

No credit

"They did a great job is far as telling me what canopy to order based on pictures. I clicked on the text and it took me to a page in which I ordered the new canopy.
It was on sale for 20% off. I received it in a timely manner but I live in Wisconsin and wasn’t going to install for a couple weeks. When I went to install it I realized I ordered the wrong one because their text took me to multiple products on one page. I paid to have it shipped back at my expense because it was my mistake. But, it was hard to believe in this day and age with customers service that they refused to give the sale price on the second canopy.
"


Verified
5/5

2019-05-06

Foster

"It was a great experience. I went online, found what I wanted and ordered. Within a few days it was at our house!

Perfect!!!!!!!!!

Thanks
Kathleen
"

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Verified
5/5

2019-05-06

All good but waiting on the refund from my first purchase.

"Everything went as scheduled so far. "

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Verified
5/5

2019-05-06

I love Garden winds I first bought the wrong canapy top Sent it back took better pictures and they sent me the one I needed

"I would strongly recommend using this company for replacement canapy "

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Verified
5/5

2019-05-06

24 hour turn around

"I was very surprised to have my order shipped and received in almost a 24hr period. No hassles. Very good quality material as well. Thank you!"

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Verified
5/5

2019-05-06

Replacement Canopy

"We love the pergola replacement canopy's GardenWinds offer. The Canopy’s are durable and hold up to weather well! They last twice as long as the original did! I just purchased my 3rd one in 7 years. My Pergola is in direct sun all day, so fading does occur. The drain holes work well to relieve pockets of water, but you do get dripped on. Prices are very good"

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Verified
5/5

2019-05-06

Perfect fit

"My husband and I purchased a gazebo four years ago. Last year the top had to be removed. My husband wanted to throw the gazebo out and get another one. I took a picture of the shell, sent it to Garden Winds and within the week, I had a replacement shell that was an exact fit!"

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Verified
5/5

2019-05-06

Perfect fit

"Order was shipped on time, fit perfect and the material is better than the original. Will not hesitate to place an order in the future.
Thanks Happy Custome Chip
"


Verified
4/5

2019-05-06

Well Made

"Ordering was easy with the easy and comprehensive website. My gazebo from ****’s was 10 years old but I was able to fine a replacement cover easily because the website listed the different models sold by various retailers. The cover was better than the original but just a little pricey. That’s why I didn’t go to five stars"

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Verified
5/5

2019-05-06

Great Customer Service

"I ordered a replacement top for my canopy which was easy and user friendly. The shipping was fast; however, when I got home the package that was supposed to have been delivered was not there. I contacted customer service and with just a few questions they sent a replacement for free! Wonderful company! Now I have a beautiful new canopy top!"

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Verified
5/5

2019-05-06

Excellent Product

"I had been searching for a replacement canopy for the last two seasons when I came across your website. I really liked the fact I could text my measurements and within minutes, someone texted back and I placed my order immediately. The canopy fits perfectly and is higher quality than what originally came with the swing. I will be ordering from your company again. Great product, excellent customer service. Thank you.
"

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Verified
5/5

2019-05-06

Gazebo Canopy.

"I have purchased several canopies for my 10 year old gazebo frame. After sending a picture of my frame, I received the one they recommended and it is a perfect fit. It would be nice if they furnished tie downs to use where they placed grommets. "