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Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-05-17

New canvas

"It was exactly what I was looking for."


Verified
5/5

2023-05-17

Always Great

"Year after year, we come back to Garden Winds for replacement canopies. Always happy with the customer service and products."

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Verified
1/5

2023-05-17

money for nothing

"I never got the three covers that I order!!!"

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Verified
5/5

2023-05-17

Satisfied

"Great quality and prompt delivery!"

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Verified
5/5

2023-05-17

Very happy with canopy

"Glad canopy is still available after all these years. Fit is good and it works perfectly. Thanks garden winds. "

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Verified
1/5

2023-05-17

Hole in replacement canopy

"I have ordered many times, this time there were two holes in the replacement canopy"

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Verified
5/5

2023-05-17

Exactly as described

"I ordered a replacement awning for a very large umbrella. The awning shipped quickly, and fit perfectly for what I needed. It is actually better quality than what I was expecting, so I'm very pleased.
"

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Verified
1/5

2023-05-17

Purchased a replacement canopy

"Purchased the canopy from Garden Winds last May. Installed several months later and only had it up for two months. Put it up again this year and the material split, has holes, dry rotted and discolored. Customer service said it was out of warranty, yeah by 2 weeks, they are so generous they offered to extend my warranty and let me spend another $100.00 and they would replace it, I would stay away form purchasing a replacement canopy from these folks."

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Verified
5/5

2023-05-17

Excellent service and fast shipping

"The product ordered was exactly as described. Shipping was very quick. Thanks "

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Verified
1/5

2023-05-16

Ridiculous

"First time in my 73 years that when I made a purchase I was told it could not be delivered to an address different than the billing address. I wanted my order sent to my summer home in Pennsylvania instead of my residence in Florida. I was told this was not possible due to security reasons. WHAT? Never heard of this before. I’ve done this dozens of times with many other providers. "

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Verified
5/5

2023-05-16

Found a canopy replacement!

"Garden Winds found a canopy replacement for our 11 X 11 gazebo!
The experience was extremely positive! We texted pictures and diagram pics of what we needed; prompt reply and speedy delivery! We are ecstatic with the communication, sale and delivery! Thank you so much!
"

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Verified
5/5

2023-05-16

Great Winds replacement parts

"Prompt delivery, perfect fit"


Verified
5/5

2023-05-16

Very good to deal with

"Helped us out with model we needed and fast delivery"

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Verified
4/5

2023-05-16

Gazebo

"I am very happy with my purchase at gardenwinds, only suggestion is they should include basic delivery in final price."

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Verified
5/5

2023-05-16

Awesome

"I have never experienced a company,that went above and beyond customer service. They returned my e-mail mail and texts within minutes! I would recommend this company to anyone,and definitely do business again."

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