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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2019-04-24

Canopy order

"Sales rep was very helpful with helping me choose the right canopy for my gazebo. Delivery was in a few days. Have ordered twice with Garden Winds and have been very pleased with the service provided by them."


Verified
5/5

2019-04-24

Canopy Cover

"Have ordered from Garden Winds before. Their product is good although the canopy cover will not last more than two seasons in the Southern California sun. The last one lasted less than two seasons before tearing. Nonetheless, I will commend their customer service which was friendly and honest in answering questions. Kudos to them and in particular to Rachelle."

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Verified
5/5

2019-04-24

Helpful

"I wasn’t sure which replacement canopy I needed so sent a pic of frame via email to Garden Winds and they knew exactly what I needed. Received it quickly and good quality. "


Verified
5/5

2019-04-24

Fabulous Canopy

"Replacement gazebo canopy fits perfectly
& the new print is awesome. Hasn’t rained yet so don’t know about water repelling but have bought garden winds
replacement canopy before with great success.
"

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Verified
1/5

2019-04-24

Customet service

"Horrible!! Made order early this month. They wont even call to tell me that they dont have or even received my order"

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Verified
4/5

2019-04-24

Free shipping...NOT!

"As Expensive as the products are they should have free shipping!"

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Verified
5/5

2019-04-24

Very well made. i

"I do wish the centers would of come with a button. Now I have to find some and sew them on. Looks kinda unfinished. "


Verified
5/5

2019-04-24

Nice

"Tight fit, looks great, would buy ahaiy
"

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Verified
4/5

2019-04-24

Good Service, but....

"They were very helpful in providing the details for my replacement gazebo cover, but the wrong colour was sent. In Canada, so wasn’t worth the hassle of returning and having to pay the shipping charges."


Verified
4/5

2019-04-23

Very Satisfied

"This is my third cover. Very pleased with the service. "

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Verified
1/5

2019-04-23

Haven't got it yet

"WHY ARE YOU SENDING THIS WHEN I HAVE NOT RECEIVED THE PRODUCT YET.."


Verified
5/5

2019-04-23

Replacement cushion

"Very efficient ordering correct piece of replacement equipment. Product is exactly like original. Quick delivery. I am used to prime ordering and was shocked by high delivery fee. This is my second replacement. Swing canopy was first. "


Verified
5/5

2019-04-23

Perfect fit

"Sent in pictures as your website suggested they told me what they thought it was I ordered their suggestion it was shipped 4 days later it arrived I put it on it was a perfict fit. Looks good very satisfied"

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Verified
4/5

2019-04-23

finding the right canopy

"did not have a model number,but sent a picture of my frame and they were able to match my cover."

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bwf
Verified
5/5

2019-04-23

excellent

"received your product in three days, have not put it up yet, waiting for better weather, assuming it will fit, will let you know if i have a problem"