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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
3/5

2019-04-25

out of stock

"Not happy about the time it take to get your order when it is out of stock just short of 2 mo."


Verified
5/5

2019-04-25

Good experience

"I bought a canopy before this one and it seems that the prior was better quality than the new one, but buying online is easy and fast "

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Verified
5/5

2019-04-25

Perfect Replacement!

"Replacement top for our gazebo fit perfectly! Looking forward to many years of shade and use.

Thnx
"

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Verified
5/5

2019-04-25

Customer service

"Excellent customer service "

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Verified
5/5

2019-04-25

Ordered and Done

"Nothing to tell ordered and received. No problem "

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Verified
3/5

2019-04-24

They say they’ll help but it’s pretty impersonal

"On the site, they say to text them pictures of your swing frame and they’ll tell you what it is. I sent pics and said which frame I thought it was. They texted back the products to buy. When I asked them to confirm the frame they simply texted back the product to but again. It kind of fits and isn’t constructed the same as the original but it’ll do. "

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Verified
2/5

2019-04-24

Bad

"Went on okay but I know it's after I was done the seams seem like I can see a lot of daylight in a couple spots in it that can seat a little daylight through the seams"


Verified
5/5

2019-04-24

Great product!

"The quality was excellent, the process was easy, and the price was reasonable. I have ordered many canopy replacements over the years."

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Verified
5/5

2019-04-24

Replacement Umbrella

"I am very please with your service and product. I looked high and low for a replacement to my Lowe’s Umbrella. Thank you "


Verified
2/5

2019-04-24

can't rate what I didn't get

"Do not have product in stock and have not heard from them an eta of when the next shipment might be expected"

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Verified
3/5

2019-04-24

Have heard nothing from them

"I know it’s on backorder but would like to know exactly when it will get here"


Verified
5/5

2019-04-24

Excellent

"Excellent service and quick delivery "


Verified
2/5

2019-04-24

Gazebo replacement top

"Got the replacement top very quickly however 3 of the 4 grommets that are on each corner which go over the frame we’re not secured onto the tarp. Not sure how long it will be before they rip apart. Quality of canvas was ok but the metal grommets are not holding the fabric. Disappointed."


Verified
5/5

2019-04-24

Excellent service

"I had great service and received my order very quickly. "

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Verified
4/5

2019-04-24

Great...but

"My order came as expected and the canopy was of good quality. My canopy was a 2 piece system. The main or large canopy was a perfect fit. The small canopy topper was 2in too small in both directions. What I received was 17 1/2 x 28 1/2 my original was 19 1/2 x 30 1/2. My old one was still intact but it will go eventually."

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