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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-04-20

Fits perfect!

"A little tricky to put on but I did it by myself so anyone can. Color is perfect. "


Verified
5/5

2019-04-20

Always Google for your produces

"Going directly to Garden Winds for our new gazebo canopy would have cost us $120; searching for the exact Garden Winds product produced the same one for $90 at Garden Winds. GW responded quickly; it was ready for shipment the same day. Canopy is not as heavy as the original, which lasted three years. We'll see how long this one lasts."

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Verified
4/5

2019-04-20

Awesome

"Fits perfect. I thought it would have come with the outer curtain with the net and roof but it doesn’t. Wish it had more than one color options also."

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Verified
5/5

2019-04-20

Outdoor patio cushions

"Great price! Cushions were a higher quality than original."

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Verified
3/5

2019-04-20

On Hold

"I can not say as of yet because we have not received our product."


Verified
5/5

2019-04-20

Arrived on time and fits well!!

"Arrived on time and fits well!!"

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Verified
5/5

2019-04-20

Tri Valley

"Fast delivery & easy to install."


Verified
5/5

2019-04-19

Nice Gazebo Canopy

"I sent a picture and an agent quickly answered my query with a correct identification and 3 quality options. I chose the middle one and it fits perfectly. The fabric and color are much superior to the original. It was a bit pricey, but my frame is in good condition even though it is several years old. The fabric pattern and color are a nice facelift over the original. Nice helpful staff. Easy to deal with. Quick shipping. I’d purchase from Garden Winds again. "

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Verified
1/5

2019-04-19

Not very helpful if you have a rare model.

"Lots of artificial customer service, but not really helpful. The Garden Winds reps only have very limited information to base their help on. I had a model that was only carried by Amazon for a year, so they don't carry a cover for that model. They have no ability to look up covers by dimensions. I tried one of their universal covers to be ready for the next year. It was huge and not really adjustable, and therefore useless. Of course, by the next season it was past their 30 day return window. NO REFUND. Found a cover that worked marginally, from a previous gazebo I had, and used that. After two years, I actually used Garden Winds to buy that replacement cover (which doesn't fit great, but buys me another year.) Told my story to rep, and manager, no offer of discount. I was disappointed (but might have given them a 2 star rating for being nice). However, the next day I get an email recommending to buy the universal cover. The whole story was in my email. What morons! They act nice, but don't really help. I'd rather have someone nasty that can get the job done right (can you tell I'm from the East Coast?)

If you have a model they carry, they might be okay. But they should admit that they cannot help if you have something less common.
"

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Verified
3/5

2019-04-19

Disappointed

"I'm disappointed I order a new canopy top and have heard nothing about when I will receive it."


Verified
5/5

2019-04-18

Replacement cushions

"Found replacement cushions for a patio set that I couldn’t find anywhere else. They are really nice and shipped immediately. Also they were on sale at a great price."


Verified
4/5

2019-04-18

Took longer than I expected

"Over all nice shoes. Comfortable "

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Verified
5/5

2019-04-18

Cushion replacements

"I am so thankful that I’m able to replace the cushions on my patio furniture with the exact size needed. This is set 3. They last many years and though they fade, the material is strong. California sun is brutal to them. Thank you for having the replacements."


Verified
2/5

2019-04-18

disappointed

"Purchasing process was good. Return process and refund were great. Product quality very disappointing, no where near the original. Decided it would never last and returned it."


Verified
5/5

2019-04-18

Happy customer!

"Better than the original cushion. Glad I found Garden Winds! ❤️"

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