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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-04-18

Great

"Correct item and delivered very quickly "


Verified
2/5

2019-04-18

Order pushed back again

"Ordered item on back order for end of April, now its end of May. I am not impressed so far really. Customer service lady didn't seem interested in talking. "


Verified
5/5

2019-04-18

Great service

"I ordered the wrong item it was replaced and credited swiftly. "


Verified
5/5

2019-04-17

Good Canopy

"We live on a very windy hill and this canopy has lasted longer that any other. We have purchased from Garden Winds a few times and each time we feel the quality has been very good and the order has arrived in a timely manner."


Verified
5/5

2019-04-17

Customer service was able to match my photo with their fabric canopy

"My pergola was not listed on their website, but after sending them photos of it, they were able to match it with their product that fit exactly. Word of warning, do not buy the good or better model, get the best model as the fabric is thin on the others."


Verified
3/5

2019-04-17

Solid material overall

"My replacement privacy curtain is made of good quality material , but lacking the needed center wrap and eyelets to secure the screen /privacy curtain to the posts like the original . Have had a couple conversations with reps . to no avail . Will have to make some modifications to make this useable . "

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Verified
5/5

2019-04-17

good job

"good job good job good job"


Verified
5/5

2019-04-17

Swing canopy

"Quality product. Good service."


Verified
5/5

2019-04-17

Great replacement canopies

"I have used Garden Winds several times to get replacement canopies for our gazebo. This last time I had to send them a picture of the Gazebo. They were able to identify the exact replacement I needed. Prices are reasonable as well!"


Verified
5/5

2019-04-17

Great products

"Purchased slings for lawn swing and replacement pad. Slings very easy to install and pad fit perfectly. "

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Verified
5/5

2019-04-17

Wonderful

"Fast shipping. Canopy fit perfectly"


Verified
5/5

2019-04-17

Thanks

"The selection was great, checkout was easy, and the top fit like it was made for it."

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Verified
5/5

2019-04-16

My experience was great

"Happy with the delivery time and the product quality."


Verified
3/5

2019-04-16

Canopy

"Product arrived quickly. The color is disappointing. Was advertised as beige but is actually a cantaloupe, yellowy gold color. Also seems to leak already. The fit is good."


Verified
1/5

2019-04-16

Arrived severely damaged

"We have previously ordered a replacement canopy from Garden Winds for a pergola of theirs we purchased through Home Depot and we had a good experience. So, we ordered an 8' x 8' metal pergola with Sunbrella canopy--dealing with Garden Winds went well. BUT, when delivered by the trucking company they outsource to, it arrived severely damaged. They no longer will carry and ship this product, however, for double the price Walmart carries it on their online site. It is shipped by Garden Winds! When I called they said it would be shipped by the same trucking company and "good luck". We did get a fast refund which I am very thankful for and appreciate their service in that regard. I think they need to use a more reliable trucking company for their shipments."