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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-12-31

great customer service

"customer service was able to track down my canopy purchased by the home owner prior to us. thank you.."


Verified
3/5

2018-12-28

No on the RIP lock...it leaks, BAD

"The rip lock was tight when installing it rip one of the scenes at the top ...after a rain today I found out everything underneath my Canopy was soaking wet ....not happy. How will be calling garden wins tomorrow"

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Verified
5/5

2018-12-28

Excellent service.

"Ordered a new canopy on Monday evening in Windsor Ontario Canada and received my item Wednesday at noon. Fantastic service. Keep up the good work.
Pete Farandatos
"


Verified
5/5

2018-12-27

10 x 10 Gazebo cover

"The cover arrived on time, in excellent condition. I was surprised and delighted when I discovered a return label inside. Surprised because I did not expect it; delighted because I found I had ordered one that, while it is the same dimensions, the vented top required metal supports which my correct replacement does not. I am still researching the correct cover, and when I find it, I will certainly purchase it from Garden Winds."


Verified
5/5

2018-12-27

Great customer service

"I ordered a replacement item through Walmart thought I had the right ones but I didn’t. Very helpful Thanks "


Verified
5/5

2018-12-27

8x8 hard to find

"Thanks for being there! This is my 3rd cover for an 8x8 frame I bought 10 years ago! Still going strong"


Verified
1/5

2018-12-26

leaking like the Titanic!

"Replacement pergola cover leaks excessively, even though "upgraded" cover purchased.
A replacement should perform at least as well as original (no leakage) being replaced!!

Very disappointed!
"

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Verified
4/5

2018-12-26

Won’t know until spring?

"I have a Costco 10 x 10 spears garden gazebo. I am on the 5th cover. They seem to last either 2 or 3 seasons. The one I bought this time is supposed to have rip stop. I will find out in the spring. The original was made by Sunbrailia and lasted 6 years. Can’t by that one. Costco doesn’t support anything they sell."


Verified
5/5

2018-12-25

Great Help

"looking for the correct size & shape "


Verified
5/5

2018-12-23

Love Garden Winds

"Since I got my Gazebo from Target in 2005 I have replaced the tarp about 5 or 6 times with Garden Winds. They have improved tremendously their quality. I strongly recommend them to anyone needing to replace their tarp. I only wish they could make them a little stronger. I keep ours up all year long. We sometimes get bad weather in winter or high winds occassionally. But so far all is good except for the tarp needing replaced. Garden Winds is fast and reliable. Just wish they sold some more color options. "

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Verified
5/5

2018-12-23

Very pleased

"Have purchased multiple times, very pleased."


Verified
5/5

2018-12-23

Great place to find canopies and replacements

"The website is easy to use, I found the replacement canopy that I was looking for and arrived in a timely manner."


Verified
1/5

2018-12-23

unhappy

"I made the order two weeks ago and still don’t receive the item "


Verified
5/5

2018-12-23

Great products

"Great quality products and service!"


Verified
5/5

2018-12-22

Canopy

"I buy from garden winds every couple of years and they still have my product."

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