ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-04-27

great customer service

"I needed a replacement canopy cover. I called customer service and they helped in ordering the correct one. Now it looks great!"


Verified
5/5

2023-04-27

Good deck canopy.

"great shipping and speed in sending out canopy. Already withstood a Spring wind and rain storm."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-26

Better than original

"The Garden Winds replacement canopy is much stronger material than the original Coleman. It fits perfectly. Shipped neatly folded and boxed. Delivered in a few days. Easy ordering, billing, and delivery. Highly recommended. Uniform tan color looks better than original green edge, too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-26

So easy!

"Determining the size of the canopy was so easy by sending pictures. The customer service was exceptional and delivery was quick!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-26

Company great

"Had to return my item with no hassle, bought another item with quick delivery. Great company to work with and great quality product."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-26

Garden Winds swing canopy replacement

"Sent pictures in and received a recommendation for possible replacement canopy. Size was exact. Works very well. Not as durable as original but worth the price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-26

Replacement Canopy for Valencia Monterey Swing

"Good product fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-04-26

"Easy ordering and delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-04-26

Cheap materials

"I don’t like what is made out of is cheap and it doesn’t last. I have to replace one every year. If you leave it out there it rips up if you put it up and get dry rotten so I need to really replace a new gazebo and don’t use this 6 poles gazebo. Because it’s not working for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-25

Fits perfect

"Very easy to locate your product on the website. Very user Friendly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-25

Gazebo Swing Canopy

"Great customer service. The price was right. The company that I bought the swing from and to order the original replacement canopy from went out of business- thank god for garden winds. The canopy is better than the original, and it came earlier than stated. The quality is top notch. It’s well worth the few extra dollars to up grade. Would definitely order from them again and recommend them.
Thank you, Garden Winds.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-25

Worth your time.

"Excellent web site, easy to locate products. Good value, good quality & great delivery time line. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-19

Style 10X10 canopy sold by Lowes replacement

"Arrived quickly. Excellent fit. Easily installed. Material seen to be of a better quality thank original canopy. Very satisfied with purchase. Excellent customer service experience. Prompt response to messages when making purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-25

Kingston Canopy

"The website was clear as well as the product line showcase. Pricing was transparent… no surprises and delivery was quick. Very happy with quality of the canopy. Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-04-25

Easy to find, quick delivery

"Pretty easy to find the right cover and the delivery was quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process