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Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-04-25

Hose reels

"Everything was just as it should be"

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Verified
5/5

2023-04-24

It fit

"We have an older glider from Home Depot and the one you recommended fit. It is tight but we got it on.

The rip stop fabric looks like it will stand the test of time
"

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Verified
5/5

2023-04-24

Fast shipping

"Nice to see that your are providing replacement products for items that manufactures have stopped. Our pergola is still in great shape. Didn't want to through it out because we couldn't get a canopy. My only criticism would be to have more advertising. It took a lot of googling the product I needed to find you. "

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Verified
4/5

2023-04-24

Replacement canopy

"Good product but loose fit. Overall satisfied so far but will go with custom fit next time.
"

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Verified
5/5

2023-04-24

Replacement Gazebo Canopy

"Product arrived well before expected. Thank you. As I have not, as yet, installed the canopy I cannot comment on the quality or fit.
I am hoping it is as described!
"

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Verified
5/5

2023-04-24

Came Fast

"Great product! Good quality "

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Verified
5/5

2023-04-24

High quality product and delivered fast

"My replacement canopy from Garden Winds fits even better than the OM canopy"


Verified
5/5

2023-04-24

Repeat customer.

"Have ordered multiple times. Products are reasonable and good quality. Easy to find the correct item. Received the order promptly."


Verified
5/5

2023-04-24

Excellent Service

"Excellent Service. Very Fast Shipping . Very easy to find the part I was looking for. "

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Verified
5/5

2023-04-24

Excellent replacement canopy!

"It arrived within given time frames, perfect condition, fits perfectly, excellent match to our original."


Verified
1/5

2023-04-24

Umbrellas do not match after I was told they would.

"The website instructs to call before placing an order so that is exactly what I did. The customer service agent assured me that the two umbrella covers that I was ordering would be a match in color. The umbrellas came in, and absolutely do not match at all. and when I wrote an email all I was offered was a $35 credit and no option to re-order matching umbrellas really sad that we are limited to this company only for replacement canopies for the umbrellas we have because I would much rather shop elsewhere. I was less than impressed with the lack of knowledge and customer service skills."

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Verified
5/5

2023-04-24

Canopy Replacement

"This is the second time I've replaced the canopy through your company. The last time it took a month to get here and I believe it was coming from China. This time I had it within a week. I haven't put it on, yet as the weather just doesn't want to give up winter. UGH!! However, I was wondering if you also replace the plastic foot post covers. They are definitely all but destroyed. It's been a sweet swing for my mom. She is 96 now and still loves to swing in it in the summer."

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Verified
5/5

2023-04-24

Perfect

"On Easter Sunday, Garden Winds responded to my texts. I was prepared to wait but got a response right away. They helped me right then and there. They were experts and I was grateful. I made a purchase and in about a week or less, delivery was made. The item was perfect, high quality and well priced. This is not my first perfect experience with Garden Winds. It is always my pleasure!!!! Thank you to Garden Winds!"

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Verified
5/5

2023-04-23

Always perfect fit

"I have always had a good experience with this company"

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Verified
5/5

2023-04-23

Great company

"Have ordered gazebo replacement canopies and have had great luck. Their product is excellent "

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