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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-05-29

New glider canopy

"We've dealt with Garden Winds twice...each time to replace a torn or worn canopy for our glider. Service is great, and quick! I highly recommend them!"


Verified
5/5

2018-05-29

The canopy fit great the only draw back is I wished it came with drain holes already made in it you have to put your own in.

"Everything was great from ordering to receiving. It looks great. Thanks!
"


Verified
3/5

2018-05-29

Colors not same a pictures

"I ordered the "True Navy" and received a 'light slate blue color", my husband contacted them but we had to pay to ship it back despite the fact it was not as shown online. I did return it and ordered the beige. The beige is nice but the day after we installed it we had rain here in MA and it leaked on all seemed areas. I'm still waiting for my refund on the True Navy one I returned 2 weeks ago. Would have liked better quality for the $$$."

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Verified
4/5

2018-05-29

Pleased but confused

"I ordered a 10x10 replacement canopy cover which seems to be too small for my 10x10 gazebo, I'm confused as to why we don't seem to be able to make it fit our gazebo frame, however we do plan to give it another try before returning it, hopefully this time we can get to fit. The quality of the cover is very good and the workmanship is excellent."


Verified
5/5

2018-05-29

GREAT CUSTOMER SERVICE!

"We only had a brand name for the canopy that we needed not a model number. The customer service team was very helpful in helping us select the correct replacement canopy. When the canopy arrived (ahead of the expected delivery date) it is a perfect fit, exactly what we needed. Appears to actually be a little better quality than the original. Can't thank them all enough for all the help and now we can once again sit outside and enjoy our screened in gazebo. Couldn't be more pleased!!"

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Verified
5/5

2018-05-29

Swing Cushion and Top

"I needed a reaplacement awning and seat cushion for my 3 person swing. I simply took a picture of the swing forwarded it to Garden Winds and within a couple of hours received the correct ordering information.
My order arrived promptly and fit perfectly. Very satisfied with Garden Winds customer service.
"


Verified
5/5

2018-05-29

Hampton Bay, garden house replacement canopy

"Canopy is a perfect fit, color (cinnamon) is very attractive"


Verified
3/5

2018-05-29

Back order

"The item I ordered is on back order. "


Verified
5/5

2018-05-29

Perfect fit!

"Fast service. Perfect fit! Looks great! "

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Verified
5/5

2018-05-29

Pergolo Cover

"Ordered a new cover for our pergolo. Great service overall. Easy to locate the one we needed. good delivery, and when we asked a question about maintenance on it for weather protection, the answer was back fast and just the info we needed. We have ordered before, and the service has been great each time.
"


Verified
4/5

2018-05-29

Good replacement

"The zipper is smaller than the original and strap that attaches umbrella to the post isnt as wide as the original so ill have to see how it holds up. Very easy to attach to my umbrella. Fast shipppng too!"

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Verified
5/5

2018-05-29

Amazon coins

"I ordered coins they weren’t delivered to my device. The problem was corrected very quickly."


Verified
4/5

2018-05-29

Great!

"Product was as described and delivered on time.

Thank you!
"

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Verified
4/5

2018-05-29

My new patio umbrella

"They responded to my questions and felt their service was very good.. thanks"


Verified
5/5

2018-05-29

Decent product. Fast shipping

"I purchase one of these replacement covers every few years. My frame work is still in great shape. This cover helps keep the gazebo looking fresh."