ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-05-28

Canopy Replacement

"Could not believe by just sending a picture and size of my frame that you would be able to provide an exact fit. Could not have been any easier. The canopy looks great and of good quality. I will keep your information for future purchases and pass it along. Thanks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-28

Gazebo cover - replacement

"Excellent, we got exactly what we were looking for, after a couple times back and forth with pictures, but sure glad we did that. "


Verified
5/5

2018-05-28

Very helpful!

"Very helpful determining which cover I needed and very quick to reply to all e-mails and ship our cover! "


Verified
5/5

2018-05-28

Easy and smooth transaction

"I bought a replacement canopy for my pergola. The online experience was smooth and simple. The canopy arrived when promised and it fits beautifully. "


Verified
5/5

2018-05-28

Great replacement cushions

"I am so happy with my new cushions. The only issue is the shipping costs are really high and I’m quite sure they could offer free shipping when your spending hundreds of dollars. "


Verified
5/5

2018-05-28

Good quality—speedy shipping!

"Great quality; perfect fit."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
4/5

2018-05-28

very good

"delivery was on time thanks"


Verified
2/5

2018-05-28

Really tight

"Canopy cover really tight and one of seems has a hole in it "


Verified
2/5

2018-05-28

Canopy Ser

"I was under the impression this was a complete set. When I made the purchase, the headline read canopy set. I received four curtains and that was it. Not sure why it was classified as a set. I am certainly not satisfied. Will definitely be returning."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2018-05-28

Velcro straps

"the velcro straps where shorter than the one i bought 2 years ago (same model), i had to modified them."


Verified
5/5

2018-05-28

Well satisfied

"Better than the one I ordered previously "


Verified
5/5

2018-05-28

Perfect fit!!

"I took pictures of the canopy I needed replaced. It was a perfect fit!! Very fast delivery as well!!! Only issue I have was no choice in colours. "


Verified
2/5

2018-05-28

Riplock 350, Disappointed

"Riplock 350 seams very light. I'll be surprised if it lasts the entire summer. Had I know this I would have bought the OEM gazebo set from SunJoy. The SunJoy set is much heavier for the same price. I do not recommend the Riplock 350.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-28

Replaced canopy

"Canopy fit like a glove. Last canopy I order from Garden Winds lasted 9-12 years. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-28

Two Thumbs Up!

"Everything went smooth. Ordering online was easy. Price was right. Delivery was super quick."