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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
3/5

2018-05-27

Gazebo top replacement

"I haven't received anything yet so, I can't really give a review "


Verified
5/5

2018-05-27

Great service!

"I always get the order quickly after it is placed. Never a problem. Thanks you"


Verified
5/5

2018-05-27

"It came as expected 2nd time we have ordered from garden winds"


Verified
5/5

2018-05-27

Great Experience

"Couldn’t remember model, emailed picture and received item# and price within 48 hrs. One thing though two clips broke. Great Customer Service!"


Verified
1/5

2018-05-27

Twice bitten

"This is the second replacement canopy that I have purchased from this company (shame on me). Both replacements for Big Lots Bay Canopy were too small by several inches. I used the product number from the original canopy and garden winds advertised their replacement as the correct one for this model. This is the last replacement I will buy from this company. Twice bitten, thrice shy."

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Verified
3/5

2018-05-27

Canopy for screenhouse.

"The canopy does not fit very well, very loose, rain puddles along the edges. The top piece with the mosquito netting does not fit at all, I had to put the old fabric back on. No grommets on the corners, no way to anchor the top in place. In my opinion, this is NOT a replacement canopy. Don't think I will be buying this product again. Not really sure what I will do when this canopy needs replacing."


Verified
3/5

2018-05-27

Item not yet shipped.

"Still waiting. Last purchase in 2015 went very well. No shipping charges!!!"

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Verified
5/5

2018-05-27

Quick delivery and fit perfect.

"I ordered the replacement cushion for our swing and it's great. Looks good. "


Verified
5/5

2018-05-27

Great company to deal with!

"Great selection of replacement canopies, super easy ordering process and very prompt delivery. Would order again in a heartbeat!"


Verified
3/5

2018-05-27

Waiting for product, cannot cancel order

"Ordered a product that is back ordered several months. When I decided to cancel the order a few days later. Was told I could not. Force to wait."


Verified
2/5

2018-05-27

SLOW TO SHIP

"Not sure what is going on but usually I get my order within 10 days. I have yet to get my order. When I check on my order, it still shows in processing. I have a graduation party coming up for my great granddaughter and need the new canopy and seat cushion so I will have enough seating for everyone. At this rate I will probably have to purchase another swing."

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Verified
2/5

2018-05-27

constantly rips

"This will be the 5th replacement top I have ordered due to rips caused by normal winds along our back yard."

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Verified
5/5

2018-05-27

Great

"So wonderful to find a real replacement as good as the original!"


Verified
5/5

2018-05-27

Best Customer service ever.

"I had a issue with a product. I e-mailed customer service. They replied right away. They solved my problem and made me a very satisfied customer. Thank you Garden Winds for your prompt and efficient customer service. "

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Verified
5/5

2018-05-27

Best replacement company ever!

"I placed my order online for a 10x10 replacement canopy. It arrived less than a week later. My husband and I put it on last night. It was a little tight, but we managed after a little extra elbow grease. I will definitely order from your company again!
Thank you!
"