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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-05-21

Texas howdy

"I was looking for a specific item. They made it easy to find and easy to pay for AND mailed it the next day. Great service. Very pleased!"


Verified
5/5

2018-05-21

"Works better than what it replaced. Very fast service."


Verified
4/5

2018-05-21

"Many color options for replacement canopies!"


Verified
5/5

2018-05-21

Very Pleased

"Our order was handled very quickly. The canopy went on sale after we ordered and we were refunded the difference. We put it up this weekend and couldn't be happier - fits nicely and looks very nice."

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Verified
1/5

2018-05-21

Horrible. Poor quality.

"I received the cover and it was exactly the size, shape and type needed to replace my original I have had for years. It rained for the next week and completely caved in and stretched the material on one complete side. I thought paying $129.99 was giving me good quality. Definitely not the same as the original and I am angry I threw away the box and return labels it came with to return this garbage. "


Verified
5/5

2018-05-21

Just right and quick delivery.

"The replacement canopy arrived very quickly and it fits perfectly."

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Verified
1/5

2018-05-20

Quality control must be improved received defective product.

"In the winter months of 2018 I ordered a canopy and netting for my gazebo located on the East Cost. In the spring month of May I opened the package to find a twelve inch open cycle in one of the netting sections. I will be calling the company to return the product for an exchange. Hope the company stands by their product."


Verified
1/5

2018-05-20

bad first time experience

"Not happy with this company. I placed my order on the first of May for a new canopy, it said available on the 19th . So I called to see the status of it. They said it showed no date for availability, but that I would have to wait another two weeks and would still not be sure of delivery date. Customer service was not friendly and there knowledge of my order was not helpful. "


Verified
2/5

2018-05-19

Never got it

"Ordered item and was out of stock"


Verified
1/5

2018-05-03

12 x 12 gazebo replacement canopy

"Delivery is too late July 30! Summer will be half over..."

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Verified
5/5

2016-03-13

Great fit and value!!!

"This is my second order we are very satisfied with our replacement canopy. It fits great and was very reasonably priced. And only took a few days in the mail."


Verified
5/5

2018-05-19

TIVERTON (SERIES 3)

"User friendly website, received product on time, product as described
Thanks
"


Verified
1/5

2018-05-19

Waiting a month and still No product !

"I ordered a new canopy cover on April
20,2018 it’s a month now and I still have not received my product ! Summer will
Be over before
My canopy cover arrives
"


Verified
5/5

2018-05-19

Canopy

"Easy to order and fast delivery."

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Verified
5/5

2018-05-19

Gazebo roof.

"Ordered replacement roof for our gazebo. Perfect fit and seems to be better quality than the original. Great service. Very pleased!"