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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
1/5

2018-05-21

Horrible. Poor quality.

"I received the cover and it was exactly the size, shape and type needed to replace my original I have had for years. It rained for the next week and completely caved in and stretched the material on one complete side. I thought paying $129.99 was giving me good quality. Definitely not the same as the original and I am angry I threw away the box and return labels it came with to return this garbage. "


Verified
5/5

2018-05-21

Just right and quick delivery.

"The replacement canopy arrived very quickly and it fits perfectly."

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Verified
1/5

2018-05-20

Quality control must be improved received defective product.

"In the winter months of 2018 I ordered a canopy and netting for my gazebo located on the East Cost. In the spring month of May I opened the package to find a twelve inch open cycle in one of the netting sections. I will be calling the company to return the product for an exchange. Hope the company stands by their product."


Verified
1/5

2018-05-20

bad first time experience

"Not happy with this company. I placed my order on the first of May for a new canopy, it said available on the 19th . So I called to see the status of it. They said it showed no date for availability, but that I would have to wait another two weeks and would still not be sure of delivery date. Customer service was not friendly and there knowledge of my order was not helpful. "


Verified
2/5

2018-05-19

Never got it

"Ordered item and was out of stock"


Verified
1/5

2018-05-03

12 x 12 gazebo replacement canopy

"Delivery is too late July 30! Summer will be half over..."

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Verified
5/5

2016-03-13

Great fit and value!!!

"This is my second order we are very satisfied with our replacement canopy. It fits great and was very reasonably priced. And only took a few days in the mail."


Verified
5/5

2018-05-19

TIVERTON (SERIES 3)

"User friendly website, received product on time, product as described
Thanks
"


Verified
1/5

2018-05-19

Waiting a month and still No product !

"I ordered a new canopy cover on April
20,2018 it’s a month now and I still have not received my product ! Summer will
Be over before
My canopy cover arrives
"


Verified
5/5

2018-05-19

Canopy

"Easy to order and fast delivery."

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Verified
5/5

2018-05-19

Gazebo roof.

"Ordered replacement roof for our gazebo. Perfect fit and seems to be better quality than the original. Great service. Very pleased!"


Verified
5/5

2018-05-18

Great place to find replacement canopies!

"We needed to replace our gazebo canopy and of course the place we bought it was no help. I found Garden Winds online; sent them photos and they matched it with the right replacement. We had it in just a few days! The quality is excellent, the service was first class and teh cost was very reasonable! "

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Verified
5/5

2018-05-18

10 X 10 gazebo cover

"Ordered rip stop cover last year, lasted one season. This year went with sunbrella, much better, worth the price difference."


Verified
5/5

2018-05-18

Best customer service

"My husband and I wanted to replace an old canopy and Garden Winds not only found a replacement but found the exact kind that we had purchased many years ago. And they were able to do this just from a picture!"

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Verified
5/5

2018-05-18

Gazebo top

"Amazing delivery and price. 2nd time have ordered. Website easy to navigate"