ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
4/5

2018-05-18

Still not in stock ,, waiting on it to ship

"Easy transaction .. easy to navigate through website "


Verified
5/5

2018-05-18

3 swing canapy

"item was as advertised ,perfect fit ,for my swing i,am totaly happy"


Verified
5/5

2018-05-18

Purchased Multiple Times

"Have bought this product numerous times over the years and have always been very satisfied with their product and it's very reasonably priced and fits perfect."


Verified
5/5

2018-05-18

Great experience

"Got my shipment faster than expected. "


Verified
2/5

2018-05-18

Poorfit

"Ordered a swing canopy replacement and it was a struggle to put on...Definitely not made that well..Probably not buy from Garden Winds again...disappointed...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-05-18

Customer service sucks & won’t admit their mistakes!

"Ordered one item shipped another then told me I was in the wrong even though their website showed what I ordered in their client satisfaction survey. If I wanted BEIGE. I would have ordered freaking beige LOREN!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-17

Love the fit

"All I had to do was send a picture of my units and they let me know within an hour what canvas tops I needed. That is great customer service."


Verified
5/5

2018-05-17

Just what I was looking for.

"Was looking for a canopy cover for my 3 person swing that was affordable and made to fit. It replaced the original perfectly and the color matched the cushions on the swing. Easy ordering and fast shipping. Thank you."


Verified
5/5

2018-05-17

Perfection

"From start to finish, professional, caring and canopy fit perfectly. "


Verified
4/5

2018-05-17

SW

"I have no problem with ordered product or it’s process but why do I need to create an online account and be obligated to give personal information ? Why can’t I log in as a guest and make my order."


Verified
5/5

2018-05-17

Excellent service

"Fast excellent service, great product, perfect fit"


Verified
5/5

2018-05-17

Easy, fast service...

"I needed a replacement fabric canopy for our gazebo. I am a former boater and was delighted to see a Sunbrella replacement available. It was priced fairly and shipped promptly, and payment was easy. I would definitely use the site again and it gets my "thumbs up" recommendation."


Verified
5/5

2018-05-17

High Quality Product delivered when promised

"I needed to replace the cover of a pergola I purchased from Home Depot. The Home Depot replacement canopy was flimsy and very vulnerable to mold. I purchased Garden Winds sunbrella replacement. The extra money was well worth it. The canopy installed just as the original did without any glitches.
It is made of much thicker material, which makes its shade much cooler. I would definitely recommend spending the extra money and getting the sunbrella version if that is available.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-17

New Swing cushion

"The swing cushion was great and fit perfectly, quick delivery and wonderful product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-17

Gazebo cover

"The product arrived quickly and was just as the website advertised.
Thank you Garden Winds.
"