ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-05-21

Useful Response

"Sent photo. Received good info to purchase product I needed. "


Verified
5/5

2018-05-21

Outdoor gazebo canopy

"Wonderful fits perfectly 2 day delivery"


Verified
5/5

2018-05-21

Great Seller

"My showed my past purchase and helped me make a decision of the best for my use. Friendly people who processed my order promptly. Greatly improved product."


Verified
5/5

2018-05-21

Fantastic service

"Sent in a picture of our frame and later that same week we had a new canopy that fit perfectly - couldn't ask for better service Thanks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2018-05-21

No product yet.

"I ordered my canopy on May 4th and now they said it is on back order until June 30th. I guess I should've order it in February. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-21

Gazebo replacement

"Very quick delivery, and exact quality as described. Can’t ask for much better then that!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2018-05-21

Disappointing

"Unfortunately non of the replacement parts I need are in stock & questionable if they ever will be"


Verified
2/5

2018-05-21

Sales not helpful

"Sales was not helpful at all in matching gazebo tops "


Verified
4/5

2018-05-21

First time customer

"I was a little nervous trying to pick out a replacement canopy,I did'nt take a photo,so I picked out one with a lot of comparing,and...with a little adjustment,it fit perfectly...and I received it within 10 days,quality was great,and hopefully I won't have to replace this one for quite awhile,I would suggest to take and send in a photo if you have any doubt about the top you order..thx GardenWinds I'm very satisfied"


Verified
2/5

2018-05-21

Poor Stitching

"The corner of the item was not sewn well and is already coming apart"


Verified
4/5

2018-05-21

Easy to order

"Experience was easy and fast to order, the deception was delivery, to long goods ordered in may for a end of July delivery, thank you"


Verified
5/5

2018-05-21

Great product...excellent service!!

"Third time we’ve ordered and we’ll keep coming back!!!"


Verified
5/5

2018-05-21

Canadian tire canopy purchase

"Garden winds service was excellent. I did find the canopy a couple of inches short at the top opening from the original. So I unfortunately get rain leaking at the peak ... nothing serious."


Verified
3/5

2018-05-21

Gazebo fit

"It is very difficult to get the cover to fit the gazebo. Needs about a half inch more fabric on the two sides. Stretched as best we could, but could not get all sides to tie down and broke several brackets in the process and tore 1 grommet out."


Verified
5/5

2018-05-21

Great replacement canopy

"Perfect fit for my lawn swing."