ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-05-15

Gazebo canopy received.

"I ordered a new canopy since the mice chewed holes in mine while stored for the winter. I have not installed the new one yet. "


Verified
3/5

2018-05-15

Replacement canopy - the product does what it is supposed to.

"Easy to purchase and receive, instal was straight forward.

As for durability ... only time will tell.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-15

Ace hardware cover

"Had to shorten the arms on my canopy about 1 1/2 inches, easy with a small tubing cutter, cover fits great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-15

Customer service help

"When I ordered the wrong canopy replacement for my gazebo (my fault) the person who helped me was very informative, gave me the correct model numbers & guided me to the right one. Also the wrong ones I had ordered were very easy to return with a label for return & instructions very clear. I am now waiting for my new correct replacement any day now! Thanks!
"


Verified
4/5

2018-05-15

"Overall loved the quality of the product, but fit very tight. Had to modify my gazebo to assemble the canopy. "


Verified
5/5

2018-05-15

owner

"it's a great product and it fits right on"


Verified
2/5

2018-05-15

Ordered but yet to receive order yet

"Ordered replacement cushions for 3 seat swing highly priced almost as much as whole new swing so I hope if I ever get them they r well made and last longer than the original ones it's been 2 weeks since I ordered and believe I still have 2 weeks to wait so high priced and waiting a month on product sucks so hope its worth it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-15

Great quality canopy

"We purchased a gazebo from Home Depot years ago. It is great to be able to find a quality replacement canopy. The product is fantastic and very well made. "


Verified
2/5

2018-05-15

Very disappointed!

"Placed an order several weeks go by and i called company to check on order only to be told that it is on back order for 6 weeks. When i log into my account it just shows that I placed an order nothing about it being on back order. "


Verified
5/5

2018-05-15

Good product

"Excellent product.. a replacement canopy for my swinging chair. It’s better than the original!
Delivered within the week.
"


Verified
5/5

2018-05-15

Canopy for Pacific Casual 5SGZ140612120

"All around excellent experience. Shipped and arrived in a very timely manner. Assembly was so easy and I was working with an injured hand (no not during assembly!). I would do this again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-15

Highly Satisfied

"Item arrived ahead of schedule. We are highly pleased with our new gazebo."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-15

Garden winds replacement top.

"Just as expected, fast delivery, great quality!"


Verified
5/5

2018-05-15

Great Replacment Shade for HD Pergola

"Really good replacment for the Home Depot pergola. Fits perfectly. Material seems very durable. It’s not cheap for sure, but worth it to replace the canopy on the pergola so you don’t have to toss it. "


Verified
5/5

2018-05-15

Excellent Match and Delivery

"I needed to replace swing canopy and what I received was perfect! So glad they had it and I ordered a backup just in case!"