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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-05-14

Garden Winds is TOP NOTCH

"I needed a replacement canopy for my mother's gazebo in time for Mother's Day. The Customer Service Rep at Garden Winds assured me that it would fit and that their canopy material was high quality. I asked about mildew resistance, and she recommended a spray that is available on Amazon to make the canopy last even longer! She was super helpful and friendly. The canopy arrived in two days, the material is nice and sturdy, and fits perfectly!"

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Verified
3/5

2018-05-14

Top Canvas

"The top canvas does not stretch far enough to fit on the 4 brackets provide on the frame."


Verified
5/5

2018-05-14

Well Done

"Great service
Good product
"


Verified
1/5

2018-05-14

Never received

"Call them ask when order would be shipped. Said I was back ordered until October....summre gone don't need it . Order some were else have my top n...in two days...."


Verified
5/5

2018-05-14

CA gazebo cover replacement

"Found Garden Winds on Google. Their website is very easy to use. They had just what we needed. We received our gazebo cover replacement quickly & it was easy to install. "


Verified
5/5

2018-05-14

Very helpful

"Very helpful, great service "


Verified
5/5

2018-05-14

Thank you

"I ordered the wrong size first but didn't find that out until it finally stopped snowing and warmed up in Michigan which was longer than the 30 day return. Garden Winds understood about Michigan weather and allowed me to return the wrong one and get the correct one. The pictures on the website helped out a lot! "


Verified
4/5

2018-05-14

Good Service, Good Product, Bad Shipping

"The experience I had with Garden Winds was generally good. In the course of my order, I needed to speak to Garden Winds customer service and they were very helpful. The cushions I ordered are nice and fit my furniture perfectly. My only issue was about the shipping. The cushions came in two enormous boxes that were broken open, somewhat crushed, generally falling to pieces. If the contents had been anything but soft unbreakable cushions, they would have been ruined. "


Verified
5/5

2018-05-14

Speedy Service

"The cover we ordered for Patio Swing didn't quite work out as it could not withstand wind, however, we can repurpose for covering other items this upcoming fall/winter season. However, having said that, I was really impressed with the speed the order was processed & delivered in the US and to our home in Canada in 2 business days. Very impressive!"

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Verified
5/5

2018-05-14

reordered top for gazebo

"i got just what i needed. thank you."


Verified
5/5

2018-05-14

For what we need - perfect!!!

"We bought a metal outdoor gazebo & furniture from Sears over 20 years ago and this cover perfectly replaces the cover. In fact, this is the 3rd cover we've bought from Garden Winds and they never disappoint. Great color selection and price point. Thanks Garden Winds. I'll be keeping your address handy."


Verified
5/5

2018-05-14

Great Service

"This was my 2nd or 3rd time using Garden Winds. I have always found exactly what I needed. If i have any difficulty, their customer service staff is very helpful and can lead you in the right direction. My last transaction with garden winds was terrific. After I placed my order online. I realized I had overlooked a discount. I immediately called, a the representative. cancelled my original order and reordered my purchase with the discount. I will return to Garden Winds"


Verified
5/5

2018-05-14

Perfect Fit!

"Beautiful bold color (cinnabar) , fit perfectly and easy to intall. The clips lined up perfecting with the holes on our gazebo."


Verified
4/5

2018-05-14

Transaction was smooth.

"Went on Line and found the site. I would not have known if I didn't visited the store where I purchased it. You should advertise more on how to order replacement parts."

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Verified
5/5

2018-05-14

Excellent

"All good all good all good"