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Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
4/5

2023-03-30

Replacement Canopy

"Quite pleased as I sent pictures and Garden Winds were able to match the Canopy to the Frame. The Riplock Technology on the Canopy to keep it from ripping looks impressive. The delivery was on time and Fedex did a great job keeping us informed.If you are ordering from Canada the pricing is in US Dollars which you need to convert to Canadian but includes all Taxes, Custom and Delivery Fees. I would recommend using Garden Winds.
Neil Isnor
"

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Verified
5/5

2023-03-30

Happy with the service given to me

"Very helpful in tracking previous orders. Shipped on a timely basis"

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Verified
4/5

2023-03-30

8’ x 8’ Gazebo Cover

"I received this promptly and when I finally got weather that allowed me to put the cover on, it fit snugly and looks much nicer than the previous cover. Took a little coaxing over the last corner but appears to be a much higher quality than the generic version we used previously. Allows a nice shaded area on the deck for me and the dogs to enjoy the outside together. I would have preferred a solid color but it still is a nice investment."

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Verified
5/5

2023-03-29

Quick delivery, nice discount

"Two canopy covers were purchased for a single patio unit. The discount was 30% off the second cover when purchased with a first at the regular price. The existing cover suffered solar ultraviolet deterioration after two or three years exposure. High winds recently caused it to rip and tear so a replacement was needed. The replacement will be installed once the West Coast rainy season is ended. The canopies were delivered within twenty four hours after order was placed."

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Verified
5/5

2023-03-29

Easy install

"Looks great, good quality, easy install "

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Verified
5/5

2023-03-29

Expérience

"Bonne expérience et bon service"

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Verified
5/5

2023-03-29

all before have been great

"havent put it up yet but all the ones before this one has been great"

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Verified
4/5

2023-03-29

Overall Satisfied

"The ordering process was simple. They made it easy to identify the correct canopy that I needed. Great selection for a wide variety of manufacturers. The fit was perfect for my model. A little more money than others on Amazon but the quality is better and the dimensions are a perfect fit as opposed to other sellers. The only feedback I would have for seller is send a separate email when the item ships. I had no clue and had to keep logging into their website to figure it out. Not a deal breaker but most retailers send shipping confirmation these days. Overall satisfied and I would buy again."

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Verified
5/5

2023-03-29

Long time customer gives Kudos

"This is at least the fourth time using Garden Winds. We bought our original gazebo/ canopy about 20 years ago from Sam's Club. The canopy cover lasted about about 2 years before succumbing to the elements. The Frame has withstood the test of time even to this day. Every four or so years we replace it with the trusty Garden Winds version witch fits like a glove and lasts at least twice longer than the original ever had. We priced similar new gazebos in the big box stores that were in the thousands. We only paid $300 for our original and since paid a total of about $600 for our replacement tops from Garden Winds. We are satisfied and recommend to anybody! The only suggestion I would have for Garden Winds would be to make the material Water Proof, rather than water resistant. Otherwise, we a very satisfied with their product."

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Verified
3/5

2023-03-28

Great product but expensive shipping

"Very good quality product, much sturdier than the one that came with my tent. But the shipping was over $80 via FedEx! So the tent cover cost more than buying a new complete tent. I mentioned this to their customer service team, but they didn't seem to be concerned. "

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Verified
5/5

2023-03-28

Great products & Service

"Fast service on quality products"

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Verified
5/5

2023-03-28

Good company

"Looked for a replacement for our gazebo we bought last year from Bed Bath & Beyond. The canopy shredded after 4 months, they wouldn't stand behind the warranty. Search found this company. Every thing was easy and they worked to get you the right canopy. Fabulous company recommend highly "

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Verified
5/5

2023-03-28

Very helpful

"I purchased my gazebo three or four years ago and about two years ago my gazebo top finally gave out on me. I contacted. Garden wins, and I was finally able to find by them using pictures to determine what would be best and they did fantastic."

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Verified
3/5

2023-03-27

Price

"price is up by 300% since last I made this purchase.....WOW"

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Verified
2/5

2023-03-27

Missing in action

"Loved the help finding the right replacement top for my swing! But, after taking my money...haven't heard from anybody about the status of my order (and it's been weeks). Feel like I should get an update at least every two weeks...but instead, I get a survey"

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