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Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-03-13

Excellent Customer Service!!!

"Needed replacement canopy for our gazebo. Loved the choice of prints available but needed canopy to fit properly. Unfortunately correct fit not available in the prints - who knows, maybe next time…. Customer service staff very helpful and canopy has been received and looks great. "


Verified
5/5

2023-03-13

My Fourth Purchase

"The Awning covers are good, they last about 3 years, and have been happy with the replacements.
The last major windstorm unsuprisingly shredded my 4 year old.
Ordered a replacement, received in 2 days.
"

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Verified
4/5

2023-03-13

Service was excellent.

"The service was excellent. The quality of the product was acceptable but little less than expected considering I purchased the best quality offered."

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Verified
4/5

2023-03-12

Great service

"Great website and quick processing. Have not opened it up yet, waiting on spring "

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Verified
3/5

2023-03-11

product was really a tight fit

"Ot was so tight the pull handle broke off in my hand"

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Verified
5/5

2023-03-11

Fast service

"Extra fast service. Ordered replacement, still winter so can't put it on. If the same as last time it fits perfectly."


Verified
5/5

2023-03-11

Easy to order

"Right one every time. I order every few years. "

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Verified
5/5

2023-03-11

Excellent product

"Was able to find exactly what I needed - the seller was quick to respond and I received my product in less than three days! I couldn’t believe it! Highly recommended "

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Verified
3/5

2023-03-10

Could be better

"I had previously purchased a replacement cover for my canopy and had no problem. This time I wasn’t as sure when I
Completed my order because I could t confirm which frame was mine from the pictures provided. I did not fit and I returned it however have not received confirmation in the return.
"

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Verified
5/5

2023-03-10

Fast shipping - good product

"Excellant - good product and fast shipping"

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Verified
5/5

2023-03-10

Excellent service by the representative

"Rep found my last purchase and reordered. It was perfect. Took the time to help get my order "

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Verified
5/5

2023-03-10

helpful

"helpful with a senior, patience.
"

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Verified
5/5

2023-03-09

It arrived so fast!!

"Such great customer service and super quick delivery! I ordered this set on a Thursday with regular shipping and it was at my door in less than 48 hours! Initial fit on the gazebo is a little tight but we expected that and will stretch it out once we have had some warmer weather. It also kept the inside of the gazebo nice and dry during a 24 hour period of mostly rain. Very happy with my purchase! :)"

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Verified
5/5

2023-03-08

Great service

"Needed a new top for my Gazebo. GW had in stock and I had my new top in under 3 days. Great Service!!"

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Verified
5/5

2023-03-08

great service - 2 day delivery

"great service - 2 day delivery. We've used Garden Winds in the past, for our hard-to-find canopy. Glad they were able to accommodate our needs. "

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