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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-03-29

High Quality Canopy

"Canopy is well made and quickly sent."


Verified
5/5

2018-03-28

Grosse Pointe Greatfull!

"Very quick to order and my canopy showed up 5 days later. All went great. Highly recommend. Great winds.
DB in the 313
"


Verified
3/5

2018-03-28

Service Great!

"The canopy arrived in 2 days. We have not put it up yet but we are hoping it fits better than the last one. The last one was cut a bit small and the gromets popped out and caused tearing.
I contacted Garden Winds and the only thing they would do was give us $20.00 off a new one. Not great service.
"


Verified
1/5

2018-03-28

Large canvas fit perfectly small top canvas way too small

"Unhappy that top cover is too small by over 50 percent"


Verified
5/5

2018-03-28

Ordering online

"Garden Winds website is easy to find what you want and complete an order. Received my order in 5 days."


Verified
5/5

2018-03-28

So Far So Good!

"Easy online ordering. Delivered on time even during a snow storm.
Purchased a replacement gazebo canopy.
Unable to review actual product until the weather changes so that I'm able to install.
"


Verified
5/5

2018-03-27

Great

"Great quality product. I was surprised ! Also delivery was quick. Will absolutely recommend. "

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Verified
2/5

2018-03-27

Great service but quality questions

"Ordered a 9ft /8spar replacement umbrella cover only. Went with Garden Winds because I assumed the quality was better than some of the covers I had seen at 1/4 the price. I was wrong. My $70 cover was just another cheaply made cover from China. I could see through the single stitched seams and with the thin material, I doubt it would have lasted a couple months. I promptly packed it back up and shipped it back the same day. Now back to the search for quality. "

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Verified
3/5

2018-03-27

Replacement canopy

"Had one that failed after a season or two paid more fore the better one. It was just ok. Faded horribly first summer"


Verified
5/5

2018-03-27

very good. no issues.

"Good experience. I would recommend to a friend."


Verified
4/5

2018-03-27

Very fast order processing and shipping!

"I am very impressed with the company, but a bit disappointed with the product. The 3 tier replacement umbrella canopy does not fit well. It is extremely difficult to install--it seems the pockets are a bit deep and the fabric has no stretch, so we simply can not completely install the uppermost tier. On tier 2, snap attachments are meant to slip into a channel, but they are much too small, so they just come out. This is not a huge problem when open, but results in a very floppy look when collapsed. However, I am not returning my canopy and am trying to make it work. The return costs of international shipping are the main reason. I will take the product to a marine upholsterer and have the snaps replaced (I kept the original ones) and have a tie installed so I can affix the last pocket to the frame. I still feel my frame is in excellent condition and can't replacement my umbrella for the cost of the canopy--but it would seem that it was not actually designed to fit on the 3 Tier Costco frame that I have. If I knew then what I know now I would have one made by a canvas upholster. That would cost more, but it would fit, look better, and saved me hours of trouble trying to make it work. I would definitely order from this company again, but would stick to a less complex product."

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Verified
5/5

2018-03-27

Went up pretty easy

"Our patio structure had no identification so we measured and took pics and sent to Garden Winds. Their best guess was a perfect fit for our structure. We put it up in the morning and couldn't stretch it to all four corners even though our structure had sliding support rods. We allowed the sun to bathe the structure for two hours and, voila', the covers had warmed enough to allow the final stretch. Patio covers look great and we're very pleased with the service and the product we received."

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Verified
5/5

2018-03-27

Super easy

"I ordered it and the package came within 3 or 4 days. Pretty fast! I waited a couple days after the rain and installed it. It was super easy and took at the most 20 min. and it fit perfectly. I would highly recommend it! "

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Verified
5/5

2018-03-26

replacement canopy

"Excellent quality and shipped fast!"


Verified
5/5

2018-03-26

Everything we ordered arrived in two days, in perfect condition and quality...

"Easy process to order with great follow up."