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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
3/5

2017-12-07

replacement canopies

"The replacement canopies don't last very long. I purchase the more expensive one because it was supposed to hold up better. It ripped faster than the original one. It didn't even last a full season and it's only on from spring until fall."

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Verified
3/5

2017-12-07

Canopy Curtains

"Product is good quality. Just didn’t show me it was not in stock when I ordered it. I probably could have gotten from Amazon quicker"


Verified
5/5

2017-12-07

Very simple to shop online!

"So easy to select the right product to order the replacement - a big thank for an excellent setup online!"

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Verified
5/5

2017-12-06

Excellent

"Excellent Excellent Excellent"


Verified
4/5

2017-12-06

Prices are way up from two years ago.

"Prices are way up from two years ago."


Verified
1/5

2017-12-06

Ugh

"Shipping was fast. Product is inferior. Would not recommend to anyone. Return policy is ridiculous.
Sat on cushions one afternoon, they look like they are 5 years old, pilling, etc. Inferior! Very expensive and I am very disappointed.
"


Verified
5/5

2017-12-06

Great buying experience

"Our purchase from Garden Winds was an easy experience. We bought the awning, and it arrive quickly, was exactly the size we wanted, and seems to be of good quality. A highly recommended seller."


Verified
5/5

2017-12-05

Replacement canopy

"So far so good. Fit good. Seems like good quality. We shall see how it holds up. "


Verified
5/5

2017-12-05

Exactly what we needed

"We have owner our swing for many years and have depended on Garden Winds for replacement canopies and swing cushions as they have worn out. The replacements fit exactly and are of good quality. Reminds me of when I first purchased my swing."


Verified
1/5

2017-12-04

Great products but horrible customer service

"I never write product reviews but my recent experience has changed my mind. I am a repeat customer and have always found their product to be of the highest quality. We moved about two months ago and I order a replacement canopy. Placed the order online without issue but when I received the order confirmation, I noticed they used my old address even though I entered my new address. I called because the tracking status indicated it had not been picked up yet. When I called, I was told there would be an additional charged of over $25 (shipping was originally $9.50) even though the item hadn't left the premises. The CSR told me that their system still used the old address even though you enter a new one. Clearly a problem on their end. BUYER BEWARE!!!"

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Verified
5/5

2017-12-04

excellent business

"found what i was looking for to replace the cushion on my swing. yeah"


Verified
3/5

2017-12-04

Happy to have a shade, but I’m all wet.

"The canopy fits perfectly, so I was happy to have shade after the hurricane shredded my custom-made cover I had made 3 years ago to replace the cheap one that came w/pergola. Yet this newest replacement it isn’t even waterproof?! The morning dew even seeped through the first day after I hung it. I have now spent almost 1/3 the cost of it to make it somewhat water resistant, yet the seams still leak. I bought 2 because I did not expect it to last too long, now I’m not sure if that was the right decision or not. Also, the solar string lights I purchased with the discount are so dim they are worthless. I’m soggy & sad. :("

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Verified
5/5

2017-12-03

Perfect fit.

"Perfect fit for my canopy structure. Great customer service. "


Verified
5/5

2017-12-03

Excellent!

"I am completely satisfied with the service I received from Garden Winds. I am so happy to find a replacement canopy for my gazebo. I live in Canada and my order came within 3 days of purchase. Before placing my order I called the company and the customer service person was very pleasant and helpful. I would highly recommend this company to do business with. Thank you Garden Winds!"


Verified
4/5

2017-12-01

The Good, the Bad and the Ugly ...

"Ordering process was expedient, clean and simple, shipping and delivery was way beyond expectations and customer service was way above par. The material of the product seemed somewhat substandard when compared to the original."

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