ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
4/5

2017-11-25

Gazebo cover

"I ordered a universal fit gazebo cover for a 10x10 gazebo frame. The color is cinnabar. I was very pleased with how quickly I received it. I paid for regular shipping but it arrived in 3 days, I believe. Great! It looks very nice, and was easy to put on the frame. From the description, I expected the fabric to be a little thicker. I hope the rip-guard function works, since my previous covers would tear in the wind. I really don't want to have to remove the cover every time the wind blows. We'll see!"


Verified
5/5

2017-11-25

Good Service

"Excellent customer service. I changed my order to increase the number of items and was pleased with the ease of doing so. Thank you. "


Verified
5/5

2017-11-24

Great replacement!

"Fast and quick delivery. It was the perfect fit."


Verified
5/5

2017-11-24

Gazebo cover

"The new gazebo cover came very promptly and seems to be excellent quality- can't put it up yet due to winter , but am expecting no problems with it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-11-24

Not in stock!!!

"Need my cover. Gave you all the info AND credit card number and no cover"


Verified
5/5

2017-11-23

Free upgrade, unexpecred

"Free upgrade with our canopy. What an awesome surprise. Will ne doing buisness with the company again for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-11-22

Top notch company

"So far no problem. However I need to see my latest order"


Verified
5/5

2017-11-22

Just as described

"This is the second time I have ordered a canopy top for my gazebo. Both times they have arrived quickly and fit perfectly. "


Verified
5/5

2017-11-21

Canopy & Cushion

"Excellent product & service !"


Verified
5/5

2017-11-21

Fast and efficient

"They make a reorder easy. "


Verified
5/5

2017-11-21

great product

"Perfect fit. Looks to be better quality than the original. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-11-20

Fast Delivery

"I already took a survey from Garden Winds."


Verified
5/5

2017-11-20

great service

"Product arrived in time and fits!"


Verified
5/5

2017-11-20

Awesome service

"I couldn't believe the speedy delivery. I ordered the item on line and was promised delivery from California (to Canada) the next day. The delivery was actually delayed by one day due to an air freight issue, but I received an email advising me of this. Everything was explained on the website, not only about the product itself but that the delivery and customs costs were all included. All in all an awesome experience. Thank you!"


Verified
5/5

2017-11-20

Canopy replacement

"Over the years, our canopy needs replacing. Garden Winds always has a supply in various colors - of which we've tried over time. And, because there are two canopies that look similar but have different sizing, Garden Winds' site makes a note to point out the difference so you don't buy the wrong one.

Easy shopping with the customer's satisfaction in mind.
"