"I contacted customer service before purchasing my canopy. Wanted to be sure that if the canopy did not fit that I could exchange it without hassle or high shipping costs. Customer service very promptly replied that the company stands behind this product and it guarantees the canopy to fit my particular gazebo! I purchased and it was quickly delivered!"
"i purchased a replacement canopy . just wish the cali winds would let them last longer still got 2-3 yrs. out of it ."
"Excellent experience. Will purchase from you again."
"I needed to replace pergola cover. I did not know the brand of pergola. I sent a photo of it to customer service and they identified it and recommended the correct cover. "
"Order was placed, I was not charged until it was shipped and the order was shipped when
they told me it would be."
"Tried to find a replacement canopy on their site, but was unable to locate one. But the take a picture and send it in worked well. I haven’t installed it yet so I’m hoping it’s the right size. Oh, and the original was red so switching to beige was not my first choice. "
"Great ordering capabilities and fast shipment..."
"Received way before expected time. Loved the color and I'm very pleased with it. Looks great in my back porch. "
"Easy to purchase. Great customer service. I haven't installed the replacement cover for my gazebo yet so can't comment on that. The ripstop fabric looks like it will hold up well. "
"Web page was easy to use and find right canopy. Ease of payment and fantastic service from UPS. Nothing could be easier. Thank you."
"excellent! got it right away and was just what I ordered."
"Very good shipping was fast"
"Good quality product that arrived very quickly. Satisfied customer."
"Quick and easy plus 20% off !!!"
"This is my third canopy including the original. All of the others were so tight, small, that you had to pull really hard to get them installed. This canopy fit perfectly without having to fight getting it into place so the screws and twist locks could be installed. I also appreciate the vented top to get rid of excess heat. I trust that this canopy will last a lot longer than the others in our Florida heat!"