ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-02-01

Great to work with

"Helped us quickly identify the product we needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-01-31

Clustimer service -

"Claudia provided outstanding customer service and was a pleasure to work with when ordering our gate hardware!"


Verified
5/5

2018-01-30

Supportive well after the initial sale

"I had a few problems with my original purchase, I contacted Gatecrafters and after working with Bill was able to setup an exchange that better suited me. I was very happy to hear that Bill and Gatecrafters was going to work with me on keeping a happy customer."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-27

yes

"site had everything i needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-01-26

"David was very courteous and helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-01-22

Love the fact it’s by the ft not in 12’ sections like everywhere else

"Can’t wait to get it and do the install! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-01-17

A Gate for Privacy and Safety!! :-)

"I was not just pleased with the price of the equipment, I was delightfully surprised by great support and a willingness to help that, sadly, seems quite rare in almost every marketplace today! :-(

Even down to replacing a defective remote that seemed, at first, to be just a dead battery; but once I received the battery, it was obvious the remote never "turned off," which is what obviously killed the battery in the first place.

I am lucky enough to have an electrical engineer as a dear friend and between us, we made this setup "perfect" with led lighting and power to the keypad; so I won't ever have to deal with 9-Volt battery replacement. :-)

Everyone I spoke with was willing to assist. they are good people with a great products ... opener, controller, charger interface for solar panel, etc.
"


Verified
5/5

2018-01-11

User Friendly at its best.

"Very User Friendly web-site"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2018-01-11

Autoharp Store

"Today my experience in ordering was positive. I look forward to receiving my autoharp."


Verified
5/5

2018-01-05

Great experience

"Good product. Easy checkout"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-01-04

Prompt, Efficient, Courteous Service

"I phoned Gatecrafters to follow up on an invoice. Agent Michael McBee was extremely helpful. He got to my record quickly, updated me on shipping, and sent me a copy of the invoice that arrived in my email before we even completed our call. He was courteous, friendly, and professional. Great work, Michael and Gatecrafters!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2018-01-02

Panic Bar conversion made easy

"Looks like just what the doctor ordered. Easier than trying to modify my existing panic bar."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-12-27

Great Help!

"called to ask some questions very knowledgeable
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-12-27

Perfect fit

"I needed a 13 foot fence and could only find them in 12 foot sections!!! Such a lifesaver!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-12-23

"The experience was good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service