"Everything is ok, except that they did not require a signature with delivery and they didn't ask me if I wanted "signature-required."
It was delivered to a rental I own in a very bad neighborhood, so we are quite lucky that it wasn't stolen, as the delivery agent just placed it on the front porch.
A tenant discovered it and put it in the storage room.
Otherwise, it could easily have been stolen.
I spoke with the manager of the company and told him about this and he said that he would have his sales people ask if the customer wants signature-required delivery.
Otherwise, they matched prices and everything else was ok."
"Great job. They are knowledgable, curtious and professional."
"Gatecrafters are the best. Prices are great. Deliver on time and
willing to help you.
Thank you Gatecrafters
Fred Salinero
Key West, FL"
"the unit that i got did not wort as well as it should!
but your service agent matt raab was great!
can tell you more when i get the parts and
tell how well they work?
tomsr"
"Wrong item was shipped. Now I am waiting on return shipping label."
"Items were shipped out faster than expected. I could not be more satisfied."
"We did receive our gate transmitter in good order."
"I'm very pleased with the gate opener. It was easier to mount than expected and is very quiet and easy to use. The instructions are detailed enough for the average do-it-yourselfer to accomplish results that rival professional. I got the solar panel and like the way it keeps the gate electricity free. Just mount it and forget about it!!!"
"Judy was helpful. They shipped as promised. I am still working on my installation."
"I have had this opener(E-S 1000H/5W) for almost a year and I got to say I would not buy another one. Wouldn't open sometime. Replace the wire from the receiver to the PC board. The PC board went out replace the board. Having problems with the stop senors it is not stopping in the correct spot. Gatecrafters recommended this opener cause it's there brand. Don't bye."
"Ordered 3 parts, received 2...they said they would send the 3rd.
Update:
Recieved 3rd part...to make things right they refunded shipping.
Great coustmer service!"
"Part was shipped on time and fit was perfect. Thanks for a good experience."
"Shipping costs were a little too mutch."
"They have what I needed and made sure it would work with my gate opener received my items promptly thanks"
"The la412 solar unit seems to be a great product. Received all components without any problems. Would buy from again."