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Verified
5/5

2012-12-12

"Just a quick note to tell anyone checking the reviews that you can be confident if you have any problem with your product Gate Crafters will step up to the plate and make things right."

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Verified
5/5

2012-12-11

"Great, thanks for all of your help."


Verified
1/5

2012-12-10

"product did not perform as advertised.ad states up to 1600 feet.200 is my experence with your product."


Verified
5/5

2012-12-08

"I have used Gatecrafters in the past and have always been pleased with their service. The shipments always arrive in a timely manner as promised."

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Verified
5/5

2012-12-07

"The order arrived in good shape. It was complete and shipped in a timely manner."


Verified
4/5

2012-12-01

"The E-S500 opener functioned as expected. Opener and accessories were ordered 2nd day delivery. Opener arrived 2nd day. Other parts were shipped regular ground arriving several days later. No explanation was given as well as no refund of extra shipping charges for 2nd day delivery. Also, boomerang template was not included. When I emailed about these issues and other questions, I was instructed to call back during business hours. I ordered the opener online so I should be able to resolve issues online. "


Verified
5/5

2012-11-30

"Ordering was easy and delivery was prompt. The gate openers are superior to the ones that came with the gate.

Thank you
"

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Verified
5/5

2012-11-29

"Very satisfied with ordering and agent help on purchasing two 433 mhz Easy Swing sending units - price $29.98.

Not happy with shipping charges for units - ¾ ounce each cost $30.88. Total price $60.86 - why could you not just put them in an envelope, rather than a 4" cube box?
"

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Verified
4/5

2012-11-27

"Order process was very smooth, salesperson checked my purchase and suggested one of the package specials to save money on shipping. My one complaint is that an important item was listed as "in stock" but when the order was received that item was back ordered (arriving a week later) and I still had to reschedule my installer to make a return trip which cost me additional fees. Had a bit of problem getting the system to work smoothly but with a bit of tweaking, I believe we have it. Overall, I'm pleased with purchase and the Mighty Mule product."

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Verified
1/5

2012-11-20

"Very disappointing. I had a deadline to be met, and the people were not willing to do anything extra to help get it met. In addition they knew that they could not meet the deadline, so they COMPLETELY cancelled the order without consulting with me first. I still purchased an opener from them, but ONLY because i felt that they had the best price, but absolutely horrible customer service. My second order arrived without all of the ordered pieces, which showed up three days later. "

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Verified
5/5

2012-11-19

"Very Satisfied gate opener working very well, good tec. support. Order was shipped quickly Thanks, Harry"

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Verified
5/5

2012-11-18

"Very courteous on the 'phone and shipment was made promptly and was well packaged."

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Verified
1/5

2012-11-17

"We purchased a gate exit wand from Gatecrafters without any problems. We later attempted to purchase a control box cover that was on their web site. We contacted them by phone 3 times and only met with incompetent, ignorant sales people. The first one said he did not know the demensions of the cover and could not tell us. He said just send it back if it is not right. On the second call another salesperson said they could not find it on their website. On the third call the woman said she would get back to us. She never called back. We finally purchased the item from another company."

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4/5

2012-11-15

"It took quite a while to get everything. I think it was 5 different shipment. But, finally, everything was here. It is now installed and running fine."


Verified
5/5

2012-11-14

"My double swing estate gate arrived as promised. On time and packing was great with no damages. Gate looks awesome and I can't wait to get it installed. Great product for the money."

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