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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-06-13

Easy!

"This is a fantastic way to get rid of old electronics. Love it."

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Verified
5/5

2016-06-13

"Everything worked great. Thanks for making it so easy to use your service."

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Verified
5/5

2016-06-13

Praise

"It was incredibly easy. Got a lot of money for my old phone. "

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Verified
5/5

2016-06-13

Great service...

"Everytime we have used Gazelle we have received excellent service..Thanks!"

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Verified
5/5

2016-06-13

Give me money

"I got a far price and the transaction was easy."

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Verified
5/5

2016-06-13

Super duper, easy peasy

"Very fast service. I have used Gazelle twice now and both transactions were very quick and effortless.

Thank you!
"

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Verified
1/5

2016-06-13

Product quality: mehhhhh

"I've ordered two iPhone 6. First one came with a broken proximity sensor. Since they do not offer exchanges I had to return this and purchase a new one as a separate order. The second phone came and the Touch ID is broken. Both of these defects are caused by replacing the screen improperly. If you are going to sell a phone to me for ~$500 please make sure you test its functionality before sending it to me.
"

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Rep reply posted 2016-06-13
A rep from Gazelle, Gazelle4, has responded:

“We are so sorry that you had these issues, a member of our customer service team will be reaching out to you shortly. ”


Verified
5/5

2016-06-11

Easy shmeasy

"Couldn't be easier to use. "

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Verified
5/5

2016-06-10

"The Gazelle experience was fast, easy and exactly as stated! Very satisfied!!"

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Verified
5/5

2016-06-08

Easy Money!

"Gazelle has this process down to a smooth science. They make it so easy to get rid of gear you can't use and give you money that you CAN use that there is no reason not to do it. Unless you can't use money. If that is the case, send it to me and I will use it. "

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Verified
5/5

2016-06-08

Super Easy

"Was able to easily send in my products, within a couple days they had tested the product and sent a check. I didn't have to go anywhere, or really do much. I didn't even think it could be this easy."

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Verified
5/5

2016-06-08

More Than Expected!

"I have used Gazelle several times and have loved the ease of the process. This time was no different, EXCEPT they rated my item in better condition and I received more money back than expected! How awesome is that??? "

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Verified
5/5

2016-06-07

Smooth transaction!

"This is my second time selling back electronics to Gazelle, and I have no complaints from either time. My phone and iPad were processed quickly, and I got the full amount I was quoted. Thank you!"

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Verified
5/5

2016-06-06

"This is the second time that I have used Gazelle and I couldn't be more satisfied. The entire process is seamless and quick. "

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Verified
5/5

2016-06-04

Quick Cash Could Never Be Sweeter!

"I had a few phones my uncle wanted me to sell. I pulled up Gazelle, and it was the fastest transactions, ever! I had three, so far, two have cleared, all in one week. Waiting on the third, is a piece of cake. So happy to have this service."

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