ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-05-21

"outstanding -- no problems!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-20

"Fast service!! Will definitely use again!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-20

Gazelles are my new favorite animal!

"Excellent, just excellent. My shipping box came fast, they received my phone quickly, and I received my reward the next day! And also I received an extra $25 on top of my $100 Amazon gift card. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-20

Love Gazelle!

"Easiest transaction! Gazelle is an amazing company providing a very convenient service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-20

ByeBuyoldphone

"Out with the old, in with the new! Gazelle made trading in my old phone very simple. Turn around for payment was within a few days! Very pleased."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-20

Gazelle has their stuff together

"This company understands process efficiency with a focus on the customer. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-05-19

Quick Service

"Your service was outstanding. You paid me what you stated and I got a check in a timely manor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-19

Fast service!

"I sold a Samsung phone and got paid for it within a week. Free shipping. Can't get much easier than that!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-19

So easy and hassle free.

"I was skeptical at first with using Gazelle, but after going through the process I would recommend it to anyone. I ended up getting $100 for my phone that was over 2 years old. The process was very easy they send the box you put your phone in the box and they send you the money. I took an amazon gift card and had the card emailed to me in less than a week. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-19

Great service!

"Gazelle's service is top notch. They sent me a shipping box quickly and payment was prompt. Thank you Gazelle! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-19

So Easy!

"Gazelle always makes it so easy. Total time investment was less than 10 minutes including boxing up my old phone.

Thanks so much.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-19

Great!

"Great way to recycle old electronics (and make a little money!)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-17

As good as money in the bank

"Just finished my first sell to gazelle and it was fast and easy. And they actually did what they said they would. Great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-17

Better than letting iPhone sit in the drawer

"Online process was easy! Received boxes easily and instructions were simple. Got check just like they said.

Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-05-17

Easy cash!

"Sent in my Samsung Galexy s4, and received a check for $60 a week later. Easy, fair and convenient ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A