ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-05-11

great experience selling two macbooks!

"I sold my two older macbook pro laptops for a fair price and with very little effort. Gazelle did almost all the work, and paid me quickly and without hassle. A great experience all around. Could you have maybe gotten a little more for them, selling them some other way, maybe. But for the time I'd have lost in managing it all myself, I'd easily give up a few dollars for the experience I just had. Thanks Gazelle. Happy to recommend to others...in fact I already have :) "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-11

Easy, fast and convenient!

"The whole process was so fast I was properly amazed! From supplying my information to the actual payment through PayPal, the entire transaction was completed in less than 10 days."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-11

Happy customer

"The entire transaction was flawless - from beginning
to the part that I was paid. I was kept informed of every step of the transaction with specific time lines.
I have sold two iPhones with Gazelle - every time has been a great experience . I highly recommend it to anyone who wants to sell their phone .
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-11

"Very easy, fast and just like promised!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-11

Quick and easy

"No issues. Very fast. Got a good offer, but I waited for a promotion where they offered 20% bonus. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-10

So easy!

"I wish I had more phones to sell...I would ship them right to Gazelle! The process was so easy and quick and I didn't even have to pay for shipping! My Amazon gift card came right to my email within days! I will certainly send my phone to gazelle again when it's time to upgrade! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-10

Speedy as a gazelle!

"Great service! I will always use gazelle!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-09

Gazelle is the real deal

"It's really as easy as they say. You choose your device and its condition online and then Gazelle sends you a fully paid package slip. Within a few days they wire you your money. I couldn't recommend them enough."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-09

I'll Do It Again

"Have used Gazelle twice. Both times prices have been more than fair and services has been excellent. Keep up the good work!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-09

Two transactions in ten days

"My first experience with Gazelle couldn't have gone better. Gazelle handled everythin; the box, the return label, and even the strips to seal the box to send back. The payment was as close to immediate as it can be. I decided to do the same with my second transaction--an iPhone 5C. The phone to me seem flawless so I described it as such. I thought that perhaps Gazelle would challenge the description. After all, it was a three year old unit. Gazelle matched my previous experience. It immediately notified me that it had agreed with my description and that evening my payment was received. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-06

So easy!!

"This process was extremely easy. The money was in my account within just a few days. Very enjoyable experience!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-06

Great experience!

"I returned to items - an iPhone 4 and a 2nd generation iPad. Gazelle actually increased the amount paid to me for my iPad because it was in better shape than they expected. Pleasant surprise!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-06

Awesome Sauce!

"Easy as possible, fair market price, recycling of old electronics good for the environment. What more could you ask?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-06

Awesome service

"They are quick to check out device and send check.. have used them 3 or 4 times now as every year i update my phone or tablet.."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-05

Fast, efficient service

"First, I was sent a fair offer for my phone. Second, postage paid materials were sent promptly. Third, I was quickly paid within a few days of Gazelle's receipt of my phone. A great company to deal with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges