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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-03-28

Excellent experience!

"Site was easy to use, they provided the box to ship the phone in and it arrived quickly, and then payment arrived quickly!"

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Verified
5/5

2016-03-28

"I am a huge fan. Have sold three devices through gazelle."

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Verified
5/5

2016-03-28

Thrifty

"I've sold three items over the years to Gazelle and the process couldn't be easier or more reliable.
Why let some unused item sit in a drawer for years when you can get some cash and recycle at the same time!!
"

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Verified
5/5

2016-03-28

fast and easy

"Gazelle was a very fast and easy process!"

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Verified
5/5

2016-03-28

5 Star Experience!

"This is the third time I have used Gazelle. Wish other companies had their high standards!"

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Verified
5/5

2016-03-24

Great experience!

" This was so easy I wish I had more phones to sell. The process was smooth and comfortable. The rating on my phone seem to be right on with the market. And the ability to use the money as a credit on my Amazon account was inspired. Great job Gazelle."

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Verified
1/5

2016-03-23

Poor purchase experience

"Purchased a phone and immediately got an order #. But they did not email me the promised promo code for filling out a question, did not apply a promo code, and did not send a confirmation email. The account I set up says I haven't made a purchase, but my credit card sent me a notification with in 30 seconds of purchase. Live chat didn't solve the problem, then a new live chat person showed up and said there was no ongoing chat and would I please re educate him? and said I could call them to fix problem but they would not call me...."

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Verified
5/5

2016-03-23

Easy, quick and reputable

"Maybe I could've squeezed another $10 out of someone else but in the grand scheme of things, it wasn't worth the aggravation if things went wrong. "

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Verified
5/5

2016-03-23

Easy & Fast

"I have used Gazelle before. The whole process is outstanding. "

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Verified
5/5

2016-03-23

3 for 3 works for me

"This was the third time within a year that I've used Gazelle and except for a delay in getting the box it went very well. I had no problems with the other to times I sold a cell phone to Gazelle. I turned the amazon gift cards into useable stuff, so this has been a win win situation. "

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Verified
5/5

2016-03-23

Easy, Fast, Fair!

"Great experience! 2 iPhones. 1 they rated higher than I did and gave even more money. Love the Amazon gift card option."

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Verified
5/5

2016-03-22

"Very quick and easy, no complaints"

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Verified
5/5

2016-03-21

Great Service

"This is the second time I have used Gazelle and both times was quick and easy and gave me what I thought was a fair price. The way I like it."

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Verified
5/5

2016-03-20

Easy as can be!

"Just follow the instructions that they give you, ship it off and in about two weeks or so you have your money, couldn't be easier."

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Verified
5/5

2016-03-19

Quick and efficient

"Process worked exactly as described, with informational updates sent as each step was completed. "

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