ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.28/5
Chance of future purchase:
2.68/5
Shipping & packaging:
2.86/5
Customer service:
2.50/5
Return/Replacement policy:
2.00/5

Verified
5/5

2016-03-15

2 for 2

"Being new to Gazelle makes you cautious. Don't be. Great experience. Imagine if you could sell everything in your shelves at the office or home this way. thx"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-15

Easy to ship

"Service was easy to work with. Send info via web form, wait on box then ship back. Fast payment once item was checked out."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-15

Fast and Easy!

"I've worked with Gazelle a few times for phone and tablet buy-back. They are always great to work with! The process is quick and easy. I look forward to working with them again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-03-14

"I found there service great. They ended up giving me more money then expected because of the condition of my product, which was an unexpected surprise."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-14

Easiest thing ever

"I'm so impressed! This was actually the best experience. ....what was promised was done. And, in a very timely manner! Kudos, Gazelle! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2016-03-14

Help with check reissue

"I want to thank customer care for helping get my check reissued and to me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-03-13

Easy Breezy!

"Quick, easy, and the best buy-back rate offered online."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-12

Gave me 100% of the offer

"This process was smooth. I requested to send in my computer, got a box in the mail, shipped it off to Gazelle and received 100% of what they estimated I'd get. The process was trouble free. Thanks Gazelle!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-03-11

Very easy process. Very fast.

"While not the highest dollars, gazelle's easy buy back process makes it worth it. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-11

Everything as Promised

"Couldn't have been easier. They quoted price, provided mailing label and gave me Amazon credit. Easy and fast."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-11

Easy and fair

"I sold an my old phone, an iPad we didn't use and my iMac. Couldn't have been easier. After they received my gadgets, the total pay out increased due to their good condition. Will use again when I am ready to upgrade a device."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-10

iphone-6

"Very quick and easy. The box arrived in two days, the check arrived in another three days!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-03-10

Never again.

"I sent in two different phones. They mixed up the phones so that the one I wanted to be cashed out to Paypal on went to Amazon and the other one went to my Pay Pal. Did nothing to rectify that and also marked down the amount for one of my phones stating wear and tear that I 100% know did not exist on the phone. I may buy from them again but never will sell another phone to them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-10

Short and Sweet

"Easy, fast, simple - what more is there"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-10

Super fast payout.

"I shipped my phone to Gazelle on a Monday, by Friday, the check was in the mail. Actually, by Friday I had the money (Amazon coupon in my case) in my hand, since I decided to go with the Amazon coupon instead of cash. Everything went great! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A