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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-03-19

"Excellent experience! Returning my phone was easy and I promptly received a gift card. I am very pleased!"

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Verified
5/5

2016-03-18

"Very easy transactions! Very pleased"

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Verified
5/5

2016-03-18

"Everything worked out smoothly and just as promised. "

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Verified
5/5

2016-03-18

Nice & easy!

"Super easy experience selling my Macbook Pro. I sold my iPhone to Gazelle a couple years back and didn't realize they did computers too! Definitely will use them in the future."

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Verified
5/5

2016-03-18

Easy money easily done

"Turned in an Ipad, was mailed the box, slapped the label on the box, and got a check the next week. VERY cool."

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Verified
1/5

2016-03-17

Terrible Experience that was made worse by Customer Service

"Made an order, called my card company before hand to make sure it goes through.

Payment authorized... A day later they cancelled my order.

Called Customer Service, CS told me I'm the one in the wrong, that I've entered either my info correctly... double check my info, everything is perfect, shipping and billing same,

Again CS tells me i'm wrong and I'm the one that has his info entered wrong.

If my info was wrong how the heck was my card authorized? I see a charge and then a refund and cancellation,

CS then repeats the same thing angrily and hangs up on me.

Wow what an experience.
"

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Verified
5/5

2016-03-17

Easy $$$ sell your old tech

"Easy way to get rid of old tech AND make cash!!"

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Verified
5/5

2016-03-17

Super easy way of turning old devices into cash

"Smartphones are expensive, so being able to recoup some of the cost by selling it when I upgrade is really nice. Selling the phone to Gazelle was super easy - they send you a box, then keep you updated with emails as they receive, inspect, and pay you for your old device."

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Verified
5/5

2016-03-16

Gazelle... My resale friend

"I am very pleased with the process Gazelle has in placed... I received my shipping label and payment with in 10 days...I would recommend Gazelle to a friend and I am looking forward to using this service again in the future"

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Verified
5/5

2016-03-15

Fast, easy, perfect!

"This was my second transaction with Gazelle. Both times, Gazelle provided everything I needed to simply and efficiently sell my phone. Their checklists and instructions leave no opportunity for confusion, and the shipping box arrived very quickly. My payment was processed and in my PayPal account within 3 days of me putting the phone in my mailbox. Excellent service!"

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Verified
5/5

2016-03-15

2 for 2

"Being new to Gazelle makes you cautious. Don't be. Great experience. Imagine if you could sell everything in your shelves at the office or home this way. thx"

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Verified
5/5

2016-03-15

Easy to ship

"Service was easy to work with. Send info via web form, wait on box then ship back. Fast payment once item was checked out."

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Verified
5/5

2016-03-15

Fast and Easy!

"I've worked with Gazelle a few times for phone and tablet buy-back. They are always great to work with! The process is quick and easy. I look forward to working with them again."

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Verified
5/5

2016-03-14

"I found there service great. They ended up giving me more money then expected because of the condition of my product, which was an unexpected surprise."

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Verified
5/5

2016-03-14

Easiest thing ever

"I'm so impressed! This was actually the best experience. ....what was promised was done. And, in a very timely manner! Kudos, Gazelle! "

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