"Smooth, easy transaction. Will do again"
"Everything just as promised."
"I shipped Gazelle my old MacBook Pro. It was in great condition, new OS install. Working normally. Power adaptor included. I had even taken out the old CD Drive and installed an SSD in its place.
They said I would get $320 for it.
When they received my Mac, they then lowered the offer to $110. I declined.
They shipped my Mac back, and to my shock, they stole the Hard drive, the SSD and the Power adaptor! They are all missing!! And the computer is missing screws and the Wifi card was disconnected.
Wow. They totally raped me.
I have contacted customer care and they say they will get back to me.
What a horrible experience.
"
"Fast turnaround for payment
"
"The process to send in phones and get payment to my account was faster than expected. Will use again!"
"Smooth from beginning to start"
"Traded an old iPad and everything went as smooth as could be. I appreciate them using USPS rather than UPS - much easier to find a mailbox than a UPS drop."
"Very easy! Very reliable!"
"Got an estimate within minutes and had a box shipped to my door. Paid nothing for shipping and got my cheque within a week. I did some shopping around different vendors and gazelle offered me the best rate so I took it! "
"I recently sent a used iPhone 5S and an older used iPad to Gazelle, after they offered me $40 for each of the items, which was more than any other legitimate website or local electronics business offered to pay me. To my amazement, they contacted me and raised their offer to purchase the iPad by $15! I don't know where else you can get that kind of honesty and customer service! Kudos, Gazelle!"
"Love how easy it is - I'm on my 3rd round of turning in older iPhones. I'll do it on the 4th too!"
"Got paid same day Gazelle received my device."
"Fast, efficient, and a fair price. "
"I ordered an iPad mini 4 that was listed in good condition. The first issue was that it is requires a signature before usps will deliver. This is a huge problem for me since I work all day and can not be home to sign, nor can I make the post office in time before they close. Second issue was the ipad was listed in "good condition"....it looked as if someone sat on it, it was no longer flat, but a nice crescent shape. Finally, the software kept crashing, would not take an update what so ever. The guarantee they speak of sounds great, what they don't tell you is there is a $15 restocking fee. Not a great first experience."
"The website was easy to follow!
I had a couple of Apple products to return so checked the website to see what I would get for trading them in. The process of getting a quote and actually receiving payment for my devices, went pretty quick overall."