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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2017-03-01

Great experience

"Quick payment easy transaction
Would recomend
"

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Verified
5/5

2017-02-28

No catch here

"Second time I've sent electronics in to Gazelle, haven't had an issue yet. I recommend Gazelle anytime I have a friend that wants to sell a device. "

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Verified
4/5

2017-02-28

4 out of 5

"The only reason I did not give it a full 5 stars is because the last time I sold my phone to Gazelle they sent me a packing box with a shipping label. This time I was supposed to print the label myself and it was not made clear so I sat here almost a month waiting for a box that was never coming instead of printing my label to get it right out. My shipment got there literally at the last second of my pending time.

Other than that little snafu, everything went smoothly. I had my sales money delivered within hours of notice that they had received the phone and was able to deposit it straight away on my amazon account.

Thanks for a great service Gazelle!
"

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Verified
5/5

2017-02-27

Easy

"Very easy to use website, make a deal, send in phone, and get a check. "

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Verified
5/5

2017-02-27

Out with the old

"Excellent service and turn around time"

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Verified
5/5

2017-02-27

Thumbs up

"Great experience, used Gazelle twice and would do so again in the future."

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Verified
5/5

2017-02-25

Putting My Cellphone to Bed

"LOVED that Gazelle sent a box with inside "pillows" for my cellphone! Not only that, but all I had to do was quickly drop it off inside a mailbox outside my "friendly neighborhood" post office! I hope that my refurbished iPhone 5S finds a comfy home."

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Verified
3/5

2017-02-24

Slow process, spotty tech follow up

"I used Gazelle to sell an iPhone about a year ago and the process was swift and trouble free. Not this time. FedEx prepaid shipping took twice as long.
Find my iPhone was turned off when I sent it in but somehow got mysteriously turned on by unknown forces. Checked in with support and tried to sort it out. Never got a call back. Followed up with a call to them a day later only to find out there was no problem.
"

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Verified
5/5

2017-02-24

$$$Great Expeience!$$$

"I described my phone and accepted an offer. Gazelle checked out my phone and increased my offer. Couldn't be happier."

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Verified
5/5

2017-02-23

Quick. Painless. Fair.

"I've used Gazelle to sell old iPhones several times over the years. It has always been an easy way to quickly and efficiently find a new home for my old device.

Yes, you can get more selling p2p. But if you don't have the time or desire to deal with that hassle, Gazelle has got you covered with a simple process and a fair price.
"

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Verified
5/5

2017-02-22

Finally got a phone upgrade and sold my phone

"Sold my iphone 5s. Transaction was smooth and easy. I used my paypal credit towards my new phone. Happy not to have to deal with my service provider."

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Verified
5/5

2017-02-22

Great service

"Fast shipment of return box and payment to PayPal was nearly instantaneous upon phone receipt. Would definitely use Gazelle again."

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Verified
5/5

2017-02-21

More money!

"I learned about Gazelle from the Apple store after my son had a horrible experience with another company that advertises they purchase used electronics. It was so easy to work with Gazelle and then I got an email that they were paying me MORE MONEY than initially quoted because the device was in better shape than they thought."

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Verified
5/5

2017-02-21

Super easy

"It couldn't have been easier and now I have some extra cash and some space cleared out where my old laptop sat gathering dust."

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Verified
5/5

2017-02-21

I like Chicken

"Chicken is so delish! I personally like Fried Chicken! and potato salad"

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