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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2017-03-06

Amazing Experience!!!

"Hassle-free, efficient and fast. They even increased the amount they paid for my iPhone because it was in better condition than I listed. I'm sticking with gazelle when I sell electronic s."

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Verified
5/5

2017-03-06

Happy dance

"Fast, easy and overall fabulous experience"

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Verified
5/5

2017-03-06

Awesome service and great prices.

"We've sold 5 devices with Gazelle and we are always thrilled."

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Verified
5/5

2017-03-04

Easy process. Great prices.

"I love the easy process and also it is very fast."

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Verified
5/5

2017-03-04

"Very smooth positive transaction "

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Verified
5/5

2017-03-03

Super fast transaction

"Received paypal payment crazy fast. Smooth and easy process"

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Verified
5/5

2017-03-03

Gazelle Gadgetz

"selling process went well."

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Verified
1/5

2017-03-03

Purchased a new phone but it Arrived with an Obviously Broken Charging Port and is Useless

"About 2 weeks ago, I experienced problems with my Galaxy S5 as it would not charge. I decided to replace it as it was old already and not worth repair. I have had issues ordering phones before online but saw Gazelle and their assurances that their phones are carefully looked over and thought I would give them a try. Yet after dishing out $200 and waiting a week for it to arrive, I tried to plug it in with the cord the provided to find it would not charge. Peeking into the port with a light, it is very obviously broken with the metal twisted. I feel like of all the possible issues a phone could have, this is among the simplest to prevent, and yet it happened. Even IF they send me a new phone, I will now have to wait almost two weeks to send the phone back and receive another, something I cannot afford and that will, put bluntly, stink. This pain is not worth what I paid, and I recommend going elsewhere. "

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Verified
5/5

2017-03-03

Honest!

"I've used 3 other different websites to sell my phone and 2 of the four said my device was not the condition I said or that something was wrong. That is not the case at all. I keep a case and screen protector on my phones from day one. Gazelle has always given me what they quoted me unlike these other places which try to say something's wrong like SIM card tray broken. It wasn't. I had them send it back to me and I pulled the AT&T SIM card out that they shoved in it. Note I have Verizon!! They wanted to offer me 90% less. I've sold at least 4 phones to gazelle and never had an issue. Thanks gazelle for your honesty!!"

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Verified
5/5

2017-03-02

Quick and easy

"Very easy and quick. All supplies needed were provided. Would sell to again "

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Verified
5/5

2017-03-02

Easy and Fast

"Easy and fast. Sent in my device and got paid. This my third very positive experience with Gazelle. I will use Gazelle again."

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Verified
5/5

2017-03-02

"Wonderful experience! Very easy and quick."

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Verified
5/5

2017-03-02

Excellent service

"Quick and easy to sell your old electronics."

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Verified
5/5

2017-03-02

A great way to get money for old electronics!

"I had an old computer that I could no longer use, and I wanted to recycle it responsibly. I found Gazelle and gave it a try. I was really satisfied with the results! I filled out an initial form detailing the year of my computer and its condition. Because my computer no longer worked, Gazelle gave me an initial offer of $35, which was more than I expected. Gazelle sent me a box that made it very easy to send them my computer. When they received it and tested my computer, they ended up increasing my offer to $50! I'd highly recommend Gazelle if you have old computers or phones that you can no longer use. "

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Verified
5/5

2017-03-02

"The whole process was so easy start to finish and the turn around time is very fast!"

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