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Product & services pricing
4.71/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.67/5
Customer service:
4.70/5
Return/Replacement policy:
4.83/5
Featured Review


Verified
5/5

2024-03-19

Recommended webshop

"There were problems with some of the refurbished speakers, but the seller gave a full refund. This is the honest attitude. I have bought from them several times. Reliable, fast seller. Thanks"

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Verified
5/5

2024-03-20

Kukirin G2 Master

"Habe zum ersten Mal bei geekbuying bestellt und bin begeistert Schnelle Lieferung des bestellten Artikels (5 Tage) sowie sehr gut verpackt/ geschützt. Der Preis war auch sehr attraktiv. Bei evtl. Rückfragen nach der Lieferung gab es schnelle Rückmeldung/ Hilfe vom After Sales Service. Würde Geekbuying klar weiterempfehlen!"

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Verified
5/5

2024-03-16

CHAT SERVICE FAST AND EFFICIENT

"I have had to cancell an order and the chat service was just perfect. I makes me trust on this site."

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Verified
5/5

2024-03-15

Great aftersale service

"Got a problem with m'y command, a piece was missing.
Fast answer from the aftersale service and I got a refund.
The product was otherwise what was expected.
"


Verified
5/5

2024-03-14

LONGER RAY5 20W Laser Engraver Cutter order 6163379

"I purchased a LONGER RAY5 20W Laser Engraver Cutter with a good discount. the device arrived in one week, very happy!
The accessories arrived later because they were in pre order, but everything respected the specifications.

I had a problem with the device after a few uses, I contacted the after sale support and they gave me all the instructions to test the device. After the investigation they provided me a new laser module free of charge because the product was defective.

The service after sales is very efficent, however, due to the time difference, the investigation by the technical department and the shipping time, the processing time took a little longer.
But despite this the service is reliable and satisfactory
"

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Verified
5/5

2024-03-12

Super

"I bought a coffee machine from geekbuying, which was damaged and they replaced it with a new one in the specified time!"

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Verified
5/5

2024-03-10

Great service

"I pre-ordered the robotic vacuum cleaner Roborock Q8 max+. I even received the package early. However, there was no mop cloth mount in the packer next to the vacuum cleaner. I wrote to them and they were very responsive and sent me the missing part.
I highly recommend them, I will continue to buy from this site.
"

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Verified
5/5

2024-03-01

Great customer service, you can buy here with trust.

"I bought a RG35XX + that arrived with a broken trigger button. There are a lot of places where you can spend your money but what makes an online shop great is how the customer is treated after they paid. When I reported my problem it was handled fast and efficiently and my new device is on its way. 5 stars, will buy again!"

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Verified
5/5

2024-02-27

Good expérience

"My computer is very good and price too. Very happy to have buy in this shop."

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Verified
5/5

2024-02-24

Excellent custumer service

"Bought a vacuum cleaner from them, that started having problems after 1 year. Contacted them, they were very helpful and guided me through the process of returning the item under guarantee. Recieved the repaired vacuum cleaner back in a very short time."


Verified
5/5

2024-02-23

Au top

"Le service après vente est au top.
Achat d’un laser CREALITY falcon 2, et il manquait la plaque métal de protection de découpe.
J’ai contacté le service après vente et j’ai reçu très rapidement la pièce.
"

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Verified
5/5

2024-02-19

Fast and professionals

"Store with a wide selection .
Bikes delivered 1 day before the estimated date (which proves their speed).
Contact support is always there and responds within 24 hours.
"

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Verified
1/5

2024-02-17

Coupons for reviews

"90% of the 5-star ratings here are with coupons. They also contacted me to leave a 5-star review here and then I will get a discount in my next purchase. So my story is that I bought a electric scooter and I received it broken. I contact them to receive support and they told me that they would send me the part to fix it myself. So suddently, I became a technitian. Anyway they were providing tracking numbers that were delivered in different countries. To summarize 3 months have passed and I havent received anything yet. So if you are lucky to receive a working item. Great! Else, good luck."

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Rep reply posted 2024-02-27
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear labaxp,
We sincerely apologize for any inconvenience that had been caused.
Our customer service team will assist you to repair your product.
Please check your email for more details.
Best Regards,
Geekbuying.com”


Verified
5/5

2024-02-12

fast delivery

"I place order and recive my Roborok for 5 days! Everting was find! Still waithing my gift, but I have traking. Friendly and great customer service. 5 stars"

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Verified
5/5

2024-02-12

Expérience bien rattrapé

"Colis non reçu à cause d'un voleur de boîtes aux lettres, remboursé dans les 10j après déclaration du litige "

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