ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.71/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.67/5
Customer service:
4.70/5
Return/Replacement policy:
4.83/5
Featured Review


Verified
5/5

2024-02-12

Very Good Website

"I bought a printer on this site and everything went smoothly. I had a small problem with a part and they didn't hesitate for a second and sent the part back to me.

I recommend them!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-08

Post vendita - grandissima disponibilità servizio clienti GeekBuying

"Ci tengo a lasciare questa recensione che evidenzia la disponibilità e la correttezza di un'azienda veramente seria e professionale. Quando ha deciso di acquistare il mio lasercut ho fatto una ricerca sul web per trovare il prezzo più conveniente, cercando e ricercando mi sono imbattuto in un sito che per me era fino a quel momento sconosciuto...il sito si chiama: www.geekbuying.com. Prima di effettuare l'ordine, considerando che si trattava di una spesa impegnativa che andava oltre i 500 euro e avendolo trovato ad un prezzo veramente allettante, ero molto indeciso per la paura di prendere qualche fregatura, ma alla fine, dopo aver letto le varie recensioni decido di procedere con l'acquisto. Il prodotto è un Laser Neje 3 max. Dopo poco meno di 2 anni di utilizzo ho avuto dei problemi hardware e sia l'assistenza Neje e sia il servizio clienti di Geekbuying si sono mostrati da subito disponibili e collaborativi fino ad individuare il problema che causava il guasto e provvedendo subito a spedirmi i pezzi di ricambio a titolo totalmente gratuito. Per concludere, credo di aver fatto la scelta più giusta a scegliere Geekbuying perché, raramente si trovano aziende così oneste da seguirti con la massima attenzione nel post vendita. Per esperienze già vissute in passato, ho trovato diverse volte aziende che, al momento del bisogno, ti voltano le spalle ignorando totalmente le tue richieste. A chiunque avesse il minimo dubbio di fare acquisti su GeekBuying consiglio vivamente di farlo con tutta tranquillità sapendo di essere veramente e totalmente protetti (almeno per tutto il periodo di garanzia).
Grazie a GeekBuying... tornerò presto a fare acquisti da voi
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-02-07

Responsive and efficient

"I had a problem with the console I ordered and the after-sales service was quick and refunded me once I sent them a video of the problem so thank you very much"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-06

Ouvis AMD Ryzen 7 mini gaming pc

"Great machine! Trusted seller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-11

Good reseller.

"They're responsible enough when I had concerns. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-04

windows 11 pro

"The support team responded immediately to my request.
Thank you very much
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-03

Great hobbyist store!

"I have bought a 3D printer and I keep buying filaments from them. Every purchase was successful, delivered quickly and of good quality. Customer service is responseful and helpful to answer questions and solve issues.
Definitely recommend!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-02

Good support

"After big problems with the bike, the support helped consequently"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-02

Atención al cliente de 10

"Muy buena la experiencia con ellos, tuve un problema con una consola portátil que compré y me han estado atendiendo todos los días hasta solucionar el problema, un placer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-02

very good aftermarket service

"very good aftermarket service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-01

Très bon site

"Bon site, après la perte d’un colis pendant la livraison, le site m’a proposé le remboursement du colis manquant ou le remboursement d’un autre colis. Je recommande"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

Verified
5/5

2024-01-31

Great aftersale service

"I had a faulty product and after contacting the aftersale service, they offered a workaround and it was resolved quickly. Thank you for the replacement and the efficiency !
Order number 6055540
"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-01-31

Geekbuying Order Nr. 6141293

"I have not ordered so many times from websites, but this was my most pleasurable experience so far with the customer service. My agent was kind, nice, helpful and very patient about my issue, I think he/she has to be one of the best guys out there doing God's work, helping wherever he can. I hope he/she enjoys the job atleast as much as it was written in the emails. I hope I will not have the same issue in the future, but if I do I would like to contact this guy again. Thank you so much and stay like this as long as possible if you enjoy doing this kind of job. Best wishes! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-24

Great handling of warranty claims

"I can recommend Geekbuying to everyone! One of my complaints – a 32 GB laptop RAM module that failed within the warranty period – was settled quickly, precisely and competently. Thank you Geekbuying! I will continue to be a regular customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-31

Good support

"Order number: 6127444

Unfortunately I received a faulty item, but thankfully the after sales support was excellent, I received a full refund. Will definetely buy from geekbuying again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges