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Product & services pricing
4.71/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.67/5
Customer service:
4.70/5
Return/Replacement policy:
4.83/5
Featured Review


Verified
5/5

2024-04-18

Good experience

"I ordered a product through Geekbuying that is great and cheap, but it broke after a few months of use. I contacted customer service and through their intervention I received a new working broken part of the item in no time. Thanks Geekbuying"

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Verified
5/5

2024-04-16

Very good seller, serious and reliable. Recommended

"I bought a scooter of the kukirin g3 pro, exceptional, robust and powerful even with a motor, manages to climb the steepest climbs. Suitable for hiking, going on dirt roads, pure fun. After the purchase arrived home in a week, the carton well packed, I tried to contact support and they were timely in solving my problem. I can't ask for better! Recommended Seller+++++"

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Verified
5/5

2024-04-12

Building Trust

"I was buying a 3d printer from them, and the printer arrived in a faulty state ( I would think not by seller fault ) which could not have been detected by a reseller. I came in contact with contact with them through the ticketing system, and after multiple information back and forth, they provided me with troubleshooting information and even mediated between me and the supplier and in the end we came to a resolution, with all errors corrected.
Despite the uncomfortable situation, my experience with geekbuying was really good in terms of failure management, even better so, than the supplier ( who did not reply with any meaningful information despite my contact ).

I would think buying through this reseller in light of these events makes me feel more comfortable, than the supplier directly.
I'd think so because they are a legal entity with a strong background and is treated with better respect, than an individual.
"

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Verified
5/5

2023-12-06

excellent service, reliable seller

" Excellent service from geekbuying. Item had a problem and they immediately sent me a track number of a new item that they are sending. Excellent site, I recommend it with no doubt! Trustworthy!"

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Verified
5/5

2024-04-07

Excelente servicio!!

"Primera vez que compro en este sitio Geekbuying, y la verdad volveré a hacerlo seguramente, el producto un Sculpfun S30pro llego en menos tiempo de lo que esperaba, confección perfecta, producto perfecto, tuve un problema con los lentes del láser, contacté el servicio post venta y en pocos días tuve el recambio para iniciar a utilizar el láser, servicio muy cordial y rápido, felicitaciones a todo Geekbuying y sigan trabajando así, recomiendo el producto y el negozio por la gran seriedad y cordialidad
El número del orden es 6183489
"

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Verified
5/5

2024-04-06

Great customer experience

"Very good customer experience after i had to contact customer service for a faulty product. Very fast technical suport"

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Verified
5/5

2024-04-01

Rgb30 great product and amazing service

"Great customer service and loving the product. Thanks so much "

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Verified
5/5

2024-04-01

Good after sales service

"a well-packaged item arrived non-functional, after a few email exchanges a new item was sent to me quickly."

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Verified
5/5

2024-03-30

Great support

"I wanted to had a handheld console and ordered one but changed my mind.
The support listened to me and tried to help and guide me to something that could fit my need.
Anyway i decided to have a refund instead and got one.
Very nice choice anyway. I would recommand it !
"

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Verified
5/5

2024-03-30

great customer service

"i just wanted to cancel an order, the service employee helped me through quickly and easily. that's how it should be."

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Verified
5/5

2024-03-27

I'm satisfied with Geekbuying's service

"The website is simple and clear. The customer service is helpful and they provide all the support.
I'm absolutely satisfied.
"

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Verified
5/5

2024-03-25

excellent dealers and exceptional technical assistance

"serious and friendly retailers, I had a problem with a product, and they immediately solved it by changing it, excellent technical assistance, I recommend them, I will definitely buy from them again
"

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Verified
5/5

2024-03-22

Good preformance, despite problems with delivery

"I ordered a laser with accessoires, but the laser was missing when it was delivered. After some email exchange, Geekbuying sent me a new laser for free. The other disappered during transport. Thank you very much for your cooperation. I will buy from Geekbuying again, the prices are very good."

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Verified
5/5

2024-03-20

Order No.: 6184175

"I ordered 1 tablet and various accessories the tablet did not arrive the geekbuying team helped me very quickly the tablet arrived.
Thank you very much
"

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Verified
5/5

2024-03-20

Service aftersales

"I have just been in contact with after-sales service for a problem with a computer.
I was amazed by the professionalism, seriousness and attentiveness of the technicians with whom I interacted.
The problem was resolved as quickly as possible.
This was the first time I ordered an item of a certain price, from now on I will have no hesitation to do it again.
"

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