"I ordered a handheld game console which was delivered quickly, but after a few months of use it had a problem. The costumer service quickly suggested a few options to try and solve the problem, but once it was clear these didn’t work they quickly replace the item.
I couldn’t have asked for better service."

"Tremendous experience response quick ..."

"I recently purchased GameSir Nova Light controller and I am extremely impressed with both the customer service and the speed of the delivery. There was a minor issue with the shipment, I sent a ticket asking for possible solutions, the case was immediately solved, making sure I am fully satisfied with the product. Overall, I had a great experience dealing with both the platform and the customer support and I highly recommend the service for anyone looking for controllers or any other peripherals. The gamepad itself is great quality for a very affordable price."

"I ordered a 3d printer, the printer was not working, wich was not the seller fault, so i contacted the customer service, it was easy, they shipped the defective part rapidly and without trouble. The printer now work like a charm."

"I bought two Ouvis Mini-PC's at GeekBuying and unfortunately the fan at one of them started to make some noises and stopped completely then. So i contacted GeekBuying's Customer Service and told them about, also provided a screenshot of the fan and the exactly Partnumber of the fan. The Customer Service was always very friendly, respectful and helpful, we used English for communication without any problems and they always answered in less than 24 hours, at most within a few hours and they did their best to find a fast solution. The replacement fan was shipped from a neighbor country and arrived fast at me. Since i was able to replace the fan myself, the Mini-PC is working perfect again now. So i can really recommend GeekBuying's Customer Service from my personal experiences.

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"The product I purchased on their website stopped working after few hours of use. The aftersale service was fast to reply over email and they sent me a new one free of charge. "

"I recently purchased a 3D printer from Geekbuying, and it worked perfectly for about a week before it suddenly stopped functioning. I was initially concerned about how the return process would go, but I was pleasantly surprised by the excellent service I received from Geekbuying.

From the moment I reported the issue, their customer service team was incredibly responsive and helpful. They guided me through the return process step-by-step and ensured that all my questions were answered promptly. Communication was clear, and I always knew what to expect next.

Geekbuying quickly processed my return and refunded me for the damaged item without any hassle. I was impressed by their professionalism and commitment to customer satisfaction. It's clear that they value their customers and are dedicated to providing top-notch service.

Based on my experience, I highly recommend Geekbuying. If you ever have a problem with a product, you can trust that they will handle it with care and efficiency. Great job, Geekbuying! You have earned a loyal customer."

"I bought a GPD MicroPC a while ago, from GeekBuying.com. Unfortunately I was unlucky - some of these computers had a battery issue, and mine was exactly like that. Computer I tried first to directly contact GPD - the company which builds the unit, since it's their fault - but help was denied.

The seller though, GeekBuying, helped me sending a new battery, which worked perfectly. It took a while but now I'm happy. The Customer Support was always very respectful and helpful by the way, and I'm grateful for their support."

"I bought an ebike from them. The product is fantastic, price is great. Delivery is quick. I have to highlight the customer service. Quick response, very flexible and supportive. Thank you!"

"J'ai commandé une imprimante Creality K1 max à un très bon prix. J'ai rencontré un problème avec la machine, le service après vente de Geebuying a été très réactif, m'a dépanné très rapidement en m'envoyant rapidement une extrudeuse de rechange.
Je peux conseiller ce vendeur car ils sont très professionnel, ce qui est rare de nos jours."

"I had a problem with my order and I've asked a replacement of the item. The support was very helpful, identified my problem and organized a return delivery for the faulty item. After it was arrived at Geekbuying warehouse they have dispatched my replacement item immediately. They were very kind and communicative about the process. I have got all the information what I was needed."

"I bought an electric scooter from the website, which unfortunately didn't function properly. Since the device was still under warranty, I notified customer service of the issue. Within a few days, I received instructions on how to return the scooter, and afterwards, they refunded the money to my account. I sent the device back from Hungary to the Polish warehouse on Monday, and by Friday, the refund was already credited to my account. Unfortunately, I had to bear the shipping cost, which was not insignificant. I am grateful to the customer service representatives who handled my issue very professionally."

"It was my third purchase from Geekbuying.com.
After a few uses of a product, there was a problem with its operation. I immediately sent a ticket and reported this fact to the Geekbuying Customer Service Department.
I followed the instructions they gave me by sending a video and photos. They recognized the problem and a few days later replaced the defective product for free.
I feel very safe especially when I will buy again from Geekbuying.com.
Superior service, and fast global shipping. Thank you !!
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"Bon sav j’ai eu un problème sur une console, après contact au service client ils m’en ont renvoyé une dans la foulée sans rajout de ma part. Très satisfait je recommande. "

"The support team was quick and helpful! Everything was alright!
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