"Website is simple and attractive. Costumer support works fast. "
"Naročila sem fen, ki je po enem mesecu prenehal delovati. Poslati sem jim morala sliko in video, da res ne deluje. Hitro so mi rešili in poslali nov artikel. Hvala. Res lepo."
"I bought a mini PC, and after two weeks I couldn't turn it on. The customer service was supportive in solving the problem, with quick and kind replies to my letters, and replaced the product with another one."
"I was ordering a Atomi Alpha Electric Scooter. I had a trouble after 10 months. The neck of the control stick has cracked around fully. After some exchange of tickets they decided to replace it for me for a new one. I've sent back the faulty item for free, and after they receive it they sent me the new one. Now I'm really happy with my new scooter. Thank you so much Geekbuying :)"
"I've purchased a machine with them, the shipping was very quickly. After a few months of use, the machine had an issue an needed to replaceme one component. They were very helpful, and delivered the necessary item quickly!
Great experience. "
"Po zadání reklamace jsem byl mile překvapen s jakou Grácií a rychlostí bylo vše vyřízeno.Reakce týmu byla dá se říci okamžitá a vyřízení bylo pro obě strany ke spokojenosti takže mohu vřele doporučit a chtěl bych moc poděkovat.Micinsky Jevgenij"
"the member of service was very kind and helpful, I am fully satisfied with solution, thank you again"
"Everything shows that I overloaded the bike at some point. Error 23 occurred to me several times when I pushed it uphill with the electric assist. After several repetitions, it stopped working.
I contacted the service and received immediate help.
They immediately sent a motor, which unfortunately did not fix the problem. After that, they sent me controller, which fixed the error.
I would appreciate the fast, efficient and free warranty service.
I'm already expecting the new model (ENGWE P1) which I ordered from the same dealer.
Thank you!"
"Prices are the best I could find for the products I looked for, with fast deliveries, and after-sales service quality is the ice on the cake. I had a problem with a device and received a replacement one very fast.
I wholeheartedly recommended this seller."
"I had a bluetti battery, b3000, and it stopped working. The after sales treatment was correct, there was always an answer in a matter of hours, and the just fixed the issue.
Thanks:)
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I recently experienced outstanding customer service and excellent aftersale support from this company. The staff were incredibly helpful and responsive, addressing my concerns with professionalism and efficiency. Their dedication to customer satisfaction truly sets them apart. Thank you for the exceptional service!"
"J ai commandé une console qui est tombé en panne. Le service client geekbuying a été facile à joindre et s est montré à l'écoute et réactif. Ma console a été remplacée. Je suis très satisfait. Bravo"
"I recommend it to everyone, the communication is exemplary! Thanks!"
"I have asked for help twice, once for technical support and the second time for a replacement of a faulty product. They were always quick and helpful. I am very satisfied."
"I have really good experiences with prices and after-sale services. I recommend this shop to all friends.
Shipping is fast and lot of time from EU."
"Despite the fact that I had read some old, unfavourable reviews about them, I finalised my purchase because I had checked the product before on social media. I purchased a mini bike model that required some assembly, and a little problem popped up, so I wrote them about the installation process, and in a very short time, they responded and guided me truly to fix the problem. That was a great supportive and responsive experience, therefore, I would most likely contact them again in the future if I needed to get any affordable products."