"J’ai commandé une Neptune 4 Max sur se site reçu à temp service très sérieux "

"Bon produits, prix intéressant, livraison correcte
Super service client !!!! au top"

"Tout d'abord un achat à un très bon prix avec un envoi rapide puis une bonne gestion d'une panne avec l'envoi des pièces défectueuses pour remplacement.
Parfait."

"Bought a power station, solar input didn't work as advertised and now don't work at all. Aftersales assistance just say "send us a picture of the original cable being used" even though I tested everything and proved solar input voltages and tells me that "they need to contact the department" for more then one week. I was planning to go on a vacation with the power station in 2 weeks but now I won't be able to because the defective input was not apparent at first but only when I plugged more then one solar panel. Have escalated the problem with PayPal, will update if anything changes but keep in mind that the manufacturing company is more responsive then these resellers. Will update if anything will change but have really few hopes of that happening"

"I bought a sculpfun S9 and had a problem with the laser, which didn't work anymore after a very short time. I told the aftersales department about my problem and they decided to replace the not working part. After 8 days the laser engraver worked again as it should. Thanks for the fast solution!"

"Hi,

I have ordered a computer monitor from Geekbuying that has arrived in time, but unfortunately the delivery company damaged the parcel and broke the screen, so when I opened it it was broken.
I contacted the customer support and they were very friendly and comprehensive, and explained to me the steps to return the item, and suggested to send me a new one, which I really appreciated.
The new parcel arrived fast and everything was OK.

I would like to thank them for being so responsive and professional, and will of course recommend them to anyone.

Great experience."

"I have bought a product that after few days stop working. The customer service support me to solve the issue, with prompt and kind replies to my mails, replacing with another one."

"i bought a k1 around 1 year ago and last weeks something gone wrong and it started to say error 111, the support immediately shipped the replacement parts (arrived in 8 working days). Now everything works as expected. Great experience!!"

"Order number 6288578

I would like to thank the Geekbuying team for promptly and efficiently replacing my defective console. The entire process was incredibly smooth! The issue lies more with the console manufacturer, as there seems to be a high defect rate, but Geekbuying sent me a new, working console without any additional charges. I am very happy, and such a high level of service encourages me to continue shopping at Geekbuying. Thank you very much!"

"I ordered an electric bicycle, but a completely different one was delivered to me. However, after a quick transaction, it was exchanged for a correct one in a short time."

"Some issue had occured with my e-scooter. And i sent them some videos to locate the issue. then i proceeded to send them the scooter and they repaired it in barely 2 weeks , they were always giving me updates sending me messages to tell me about the current status of for example: if they had received the item, if it was done being repaired. Overall Amazing Customer service that take their time to reassure customers. 10/10"

"Top and very premium customer service from the team .
I got an issue with a jigoo hair dryer and the team gave me a solution very fast.
Very satisfied from their professionalism and attention.
I will recommend them and buy again."

"I bought a retro handheld console but the screen didn't work. After contacting the customer service they sent me a new device for free and the new device is working perfectly. Thank you for the great customer service."

"I bought a smartphone, but it is not perfectly. The refund was simple and quckly. "

"Really great after sale service and warranty. I will buy there again. Highly recommended.
Thanks!!!"