ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2019-12-23

Very quick, with a perfect customer support!

"Everything was ok, the customer support excellent!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-21

Ottimo

"Facile acquistare, professionali e veloci. Ottima l'assitenza post vendita. Un piccolo problema con il corriere immediatamente risolto grazie allo staff di GeekBuying."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-21

Great service!

"Everytime I have contacted the customer service for any reason, I've been explained politely and professionaly, great customer service! Congrats!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-20

very good and fast service replacement of a broken Zino pro property

"very fast delivery very good fast service and contact, the zino pro was a very quick supplier, there was an acute defect GeekBuying immediately helped me with a replacement

I advise everyone to buy through GeekBuying
really very good and fast service
thank you very much GeekBuying
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-20

Excellent customer service

"My TV box was broken. I contacted customare care and explained the problem. They send me immediately a new TV box. Customare care is excellent, all my problems where solved very quickly, thanks geekbuying"​ "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-19

Fully recommend.

"Fast shipment. Perfect contact with the seller. Very professional staff immiedietly will help you in case of problems. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-18

VORKE Notebook 15 Laptop

"I bought VORKE Notebook 15 Laptop during Black Friday. I found a lot of professionalism tested through a ticket and they solved a problem in a short time. Shipping system from China to Italy with excellent tracking. The Laptop is really amazing, it has windows 10 and i7 processor and it's very fast. I advise. I'm satisfied that I bought from geekbuying and buying."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-17

Fully professional

"Very fast response for email questions. User friendly website. All You need for easy and comfortable shopping with fast delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-17

Excellent customer service

"Website is easy to use and they have really good offers. Also they have Europe shipping warehouse which is pretty awesome.
About customer service, they are great: I've had a wrong postal code and they reached me in a few hours to ask for the correct one, that's really great.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-16

Great Website!!!

"Service is clearly top priority at GeekBuying.com. My order was comprised of two different items...one of which was out of stock. The team at GeekBuying were extremely helpful in communicating this to me and recommending a similar item in its' place. As a result, my order was filled quickly and shipped out soon after.

5 Stars!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-16

Great experience

"Customer support immediately answered and solved my request. Thanks. I recommend this store."


Verified
5/5

2019-12-15

Excellent customer care

"My tronsmart t6 plus was broken. I contacted customare care. I explained the problem. They send me immediatly a new tronsmart. I was too happy. I'm very satisfied from geekbuying. Customare care is very good. Never had problems. All my problems where solved in my prophet. Thanks geekbuying"


Verified
5/5

2019-12-15

Paypal refund on time

"For any reason my package didn't arrived after two months (order#4973579). So I contacted the customer service by mail and was refunded. Tks."


Verified
5/5

2019-12-14

Order 5098623

"I had the best experience with Geekbuying Customer Service Departament. I had never placed orders at Geekbuying before. They were most careful with the checking of my detail shipping address. They conctated me (by email) and asked me the precise informations. After that, they were very quick in packing and shipping my order. They informed me of all the steps and gave me a tracking number. It was easy to follow my order. And I also received a discount cupon for a next order.
A very efficient and reliable service!
Thanks Geekbuying
Ana Tomé
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-14

Another enjoyable experience.

"I ordered the second smartphone this year from Geekbuying, a Xiaomi Redmi K20. It was delivered in exactly 3 weeks, in perfect state. I used EU Priority Line, which makes it easy and simple, the item is delivered at yout door. The phone is great, camera is sharp, battery life is 4 days under a moderate use. Even if the phone has the Chinese ROM version, I have managed to install Google Play and the rest of it was piece of cake from that moment. Great job Geekbuying, it is the second smartphone this year, and I have also bought two smart watches in the last 12 months. Online card payment works like a charm, shipping is also quick. Just a notice, try and deliver the EU plug to EU, the plastic adaptor is quite disappointing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process